Ward Clerk

Transformationunitgm; Llantrisant; On-site; GBP 23,000 - 28,000; Part time

Job summary

A leading healthcare provider is seeking a part-time Ward Clerk to support the Mental Health Ward at Royal Glamorgan Hospital. The role involves clerical duties, reception tasks, and communication with patients and staff. The ideal candidate will have experience in a similar environment, strong interpersonal skills, and the ability to work effectively in a busy healthcare setting. This fixed-term position offers a salary of £23,970 pro rata per annum.

Qualifications

• Experience of using Databases and Data Entry.
• Has previously worked in the NHS or similar environment.

Responsibilities

• Provide efficient clerical service to support day-to-day operations.
• Communicate with Patients, Carers, visitors and all disciplines.
• Process incoming and outgoing mail.

Skills

Good interpersonal skills

Good communication skills

Ability to work in a challenging environment

Welsh speaker

Education

Educated to GCSW level

Tools

Databases

Data Entry

Myrddin

WCCIS

FACE

Job description

Main area Administration Grade Band 2 Contract Fixed term: 12 months (due to service needs) Hours Part time - 18.75 hours per week (Wednesday pm, Thursday and Friday) Job ref 110-AC094-0525

Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Royal Glamorgan Hospital Town Llantrisant Salary £23,970 pro rata per annum Salary period Yearly Closing 21/05/2025 23:59

Band 2

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons.

Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

All applicants are invited to apply in Welsh or English, and no preference will be given toapplications submitted in either language.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed

Job overview

The ward clerk will provide an efficient clerical service to support the smooth running of day-to-day operational issues within the ward environment. The ward clerk will work as part of a busy team providing professional reception duties and clerical support to the Mental Health Ward/s and be expected to liaise in a professional manner with patients, visitors, colleagues, and other agencies and undertake a wide spectrum of duties within the confines of the role.

This post is fixed term for 12 months to meet the needs of the service.

Main duties of the job

As the ward clerk the broad spectrum of the role will encompass general office duties, clerical duties, reception and telephone duties. The ward clerk may also be required to cover at any site within the Mental Health Directorate as directed by their line manager.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

Communicate with Patients, Carers, visitors and all disciplines with the Mental Health Directorate and Partnership organisations.

Filing

Requesting Medical Notes

Process incoming and otgoing mail.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person specification

Experience

• Experience of using Databases and Data Entry
• Has previously worked in the NHS or similar environment

Skills

• Good interpersonal skills. Ability to work in a challenging environment. Good communication and listening skills
• Welsh speaker

Knowledge

• Ability to transfer IT skills to new applications
• Educated to GCSW level
• Knowledge of Myrddin, WCCIS & FACE

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.