Ward Assistant

Transformation Unit; Wolverhampton; Hybrid; GBP 21,000 - 29,000; Full time

Job summary

The Royal Wolverhampton NHS Trust in Wolverhampton is seeking a Ward Assistant (NHS AfC Band 2) for C25 ward on New Cross Hospital. The role focuses on delivering high standards of care by assisting with meals, fluids, and maintaining a clean, safe environment alongside the care team. You will also manage ward stock and orders.

The post is on-site with flexible working arrangements and requires GCSE English and Maths. Experience is welcomed though not essential; training will be provided.

Qualifications

• GCSE English and Maths or equivalent.
• Previous experience desired but not essential.

Responsibilities

• Providing nutritional duties giving out patient food
• Carrying out hydration needs, regular drinks rounds
• Ensuring fluid balance charts and food charts are maintained
• Documentation kept up to a high standard
• Communicating with patients and relatives
• Assisting patients in completing menus and explaining options
• Stock management and control

Skills

Food service

Stock control

Patient care

Team collaboration

Education

GCSE English + Maths, or equivalent

Job description

Employer The Royal Wolverhampton NHS Trust Employer type NHS Site New Cross Hospital Town Wolverhampton Salary £25,272 per annum (Pending Job Evaluation) Salary period Yearly Closing 04/10/2026 23:59

Ward Assistant

NHS AfC: Band 2

Job overview

C25 is a busy 28 bedded renal medicine ward,

We are looking for enthusiastic individuals who want to positively contribute to patient experience. As one of our ward hostesses you will be instrumental in delivering outstanding care to our patients by ensuring they receive high standards of food and fluids and that they receive care in a clean and pleasant environment. You will do this in collaboration with the healthcare teams as a valued member of the team.

You will also be required to adequately manage the wards stock control, placing regular orders and rotating stock sufficiently.

Main duties of the job

Providing nutritional duties giving out patient food

Carrying out hydration needs, regular drinks rounds

Ensuring fluid balance charts and food charts are maintained

Documentation kept up to a high standard

Communicating with patients and at times with relatives

Assisting patients in the completion of menus and explanation of options

Stock management and control

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

Catering

• To offer assistance to patients before and after meals to cleanse their hands
• To ensure each patient receives their correct meal choice and required beverages and can reach these, escalating any concerns or barriers to the registered nurses
• To arrange and co-ordinate additional food as required by the patient as requested by the nurse in charge of the patient
• To lead the serving of breakfast and lunch in a timely manner
• To facilitate regular decluttering throughout the day including upkeep of patients bed areas, ensuring that the patients lockers, tables and chairs are cleaned and free of litter at all times
• To promote culture of keeping the ward clean and tidy to enable domestics to clean and clinical staff to provide care
• To sufficiently manage stock and rotate as appropriate

For a more detailed description please see the job description.

Person specification

• GCSE English + Math's or equivalent
• Previous experience desired but not essential

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Visa/Sponsorship Information

In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: Health and Care Worker Visa or Skilled Worker Visa .

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.