Ward Administrator

Nuffield Health Brentwood

Greater London

Hybrid

GBP 22,000 - 26,000

Full time

10 days ago

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Job summary

Nuffield Health Highgate Hospital in North London is seeking a confident Ward Administrator to support the smooth running of the ward with comprehensive clerical duties and quality file management.

You will handle telephone and email communications, assist nursing staff with admin tasks, prepare patient records, and manage stock and patient requests, in a welcoming private hospital environment.

Qualifications

Confident and customer-focused administrator from the ad text.
Provides comprehensive clerical support.
Maintains ward quality folders reflecting current status.

Responsibilities

To ensure prompt answering of all telephone calls ensuring that all messages are relayed to the appropriate personnel
To monitor and answer emails, coordinating with relevant department
To support the nursing staff in all aspects of admin including arranging appointments as necessary
To retrieve and prepare patient records prior to admission
To file and store all patient documentation on completion of stay
To make and respond to patient/visitors requests for refreshments
To co-ordinate stationary and clinical stock orders

Skills

Customer service

Administrative support

Communication skills

Office coordination

Job description

Ward Administrator

Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.

As a Ward Administrator at Highgate Hospital, you’re able to assist with the smooth running of the Ward by providing comprehensive clerical support. You will help to maintain all ward quality folders, ensuring that they reflect the current status in relation to all policies.

As a Ward Administrator you will:

To ensure prompt answering of all telephone calls ensuring that all messages are relayed to the appropriate personnel
To monitor and answer emails, coordinating with relevant department
To support the nursing staff in all aspects of admin including arranging appointments as necessary
To retrieve and prepare patient records prior to admission
To file and store all patient documentation on completion of stay
To make and respond to patient/visitors requests for refreshments
To co-ordinate stationary and clinical stock orders

Helping you feel good

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From paid overtime to a cycle to work scheme, expert advice and support for your financial and emotional wellbeing, and more. At Nuffield Health, we take care of what’s important to you.

About Us

Highgate Private Hospital opened in 1980 and provides first-class independent healthcare for the local community. Located in leafy North London near Hampstead Heath, our hospital is easily accessible from Central London and the surrounding areas.

We can offer you a peaceful stay in a private en-suite room and fast access to a consultant. Our hospital takes pride in high standards of care and a friendly atmosphere.

We welcome patients who have private medical insurance or choose to pay for their own treatment. Highgate Private Hospital also provides some specialist services to NHS patients.

Our services and treatments

Following a £15 million redevelopment and expansion programme, we offer a wide range of healthcare services. These include:

a private GP service
outpatient clinics
diagnostic imaging
physiotherapy
a pharmacy service
treatment or surgery in most branches of medicine

We can care for you, from your initial appointment with a consultant and diagnostic tests, through to surgical treatment and rehabilitation. There are minimal waiting times for tests and treatment.

Our expert team

Highgate Private Hospital works with over 150 consultants and other specialists in London. Many of these healthcare professionals also work in the NHS and are leaders in their field.

We employ more than 100 hospital staff, including highly experienced nurses. All of our nurses are registered with the Nursing and Midwifery Council. Our dedicated team make sure that you get the best possible care and treatment.

Join Nuffield Health and create the future you want, today!

It starts with you

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