Ward Administrator

Sussex Community NHS Foundation Trust; Crawley; On-site; GBP 24,000 - 26,000; Part time

Job summary

A healthcare trust in Crawley is looking for an experienced administrator for a part-time position. Responsibilities include providing administrative support and assisting senior nursing staff. Candidates should have experience in a healthcare environment, possess good interpersonal skills, and demonstrate proficiency in IT. Starting salary ranges from £24,625 to £25,674 per annum, pro rata. Flexible working options available.

Qualifications

• Good standard of general education or ability to demonstrate report writing and numeracy.
• NVQ Level 3 or equivalent qualification and or experience.
• Experience of a health care or customer focused environment.
• Experience using SystmOne electronic patient record system.
• Experience with HealthRoster or other e-rostering system.
• IT skills such as excel, word and power point.
• Ability to maintain and record data accurately.
• Ability to write a report and keep accurate notes.
• Ability to work independently within defined parameters.
• Organizes own workload to achieve deadlines.
• Can contribute and work as part of a team.
• Able to effectively communicate to a range of people including patients, relatives, medical practitioners.
• Understands and demonstrates an ability to maintain confidentiality.
• Able to remain calm in difficult situations.
• Willingness to undertake job related training.

Responsibilities

• Provide administration and clerical support on the units ensuring that an efficient communications system is adhered to.
• Provide solutions for routine queries/concerns about services.
• Support the Ward Manager in the recruitment and retention of new staff.
• Assist the Ward Manager with reviewing office/administrative procedures.
• Support senior nursing staff in the production of management information.

Job description

We are looking for experienced administrators to join our friendly multi-disciplinary team at Crawley Hospital, Piper ward Intermediate Care Unit.

We have a post for 15 hours per week, days to be agreed, working alongside a full time ward administrator.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk websitebefore applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK

Main duties of the job

The main duties of the role are, to provide administration and clerical support on the units ensuring that anefficient communications systems are adhered to. Provide solutions for routine queries/concerns about services and deciding what to refer to senior staff.To provide essential cover for other administrative staff as requested by the wardmanager.

To be able to demonstrate good interpersonal skills and communication skills working effectively as part of a team within a healthcare environment with patients, visitors, relatives as well as medical, nursing and therapy staff.

To use own initiative and ability to prioritise own work. Arrange team meetings as requested by colleagues across a designated group of ICUs. To be the point of contact as SystmOne champion to disseminate new functions within the system and ensure all staff are made aware of any changes. Support the Ward Manager in the recruitment and retention of new staff and associated processes used by the Trust e.g. NHS Jobs / TRAC.

Assist the Ward Manager in reviewing office / administrative procedures. To liaise with senior nursing staff regarding forthcoming staffing requirement

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trusto Beautiful Sussex location near the South Downs and coast

Our values--Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence--guide everything we do.We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Job responsibilities

a) Assists the Ward Manager / Matron with any review of office oradministrative procedures by inviting and collating feedback from clinicaland administrative colleaguesb) Contributes own ideas and suggestions for service improvementsc) To assist collate and maintain various staff databases as directed by their linemanager.d) To assist with new staff induction, ordering uniforms and otheradministrative functions required for new staff memberse) Support senior nursing staff in the production of management information including both personal and activity reports

Person Specification

Qualifications and/or Professional Registration

• Good standard of general education or ability to demonstrate report writing and numeracy
• NVQ Level 3 or equivalent qualification and or experience

Experience

• Experience of a health care or customer focused environment
• Have experience with using SystmOne electronic patient record system
• have experience with HealthRoster or other e-rostering system

Skills and Knowledge

• IT skills such as excel, word and power point
• Ability to maintain and record data accurately
• Ability to write a report and keep accurate notes
• Ability to work independently within defined parameters
• Organises own workload to achieve deadlines.
• Can contribute and work as part of a team.
• Able to effectively communicate to a range of people including patients, relatives, medical practitioners
• Understands and demonstrates an ability to maintain confidentiality
• Able to remain calm in difficult situations
• Willingness to undertake job related training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,625 to £25,674 a yearper annum / pro rata