Wales Operations Director: Lead 15 Care Homes

Suppleo Recruitment Ltd

Cardiff

On-site

GBP 108,000 - 132,000

Full time

14 days+

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Job summary

Suppleo Healthcare in Wales is recruiting an Operations Director to lead fifteen care homes and work closely with owners and the wider leadership team to shape services and sustain the highest standards of care across the region.

This senior role demands strategic vision, exceptional people leadership across dispersed teams, and a commitment to compassionate leadership, quality improvement, and compliant, patient‑centred care.

Qualifications

Experience in leading dispersed teams in health and social care.
Ability to set strategic direction and drive performance.
Strong influencing skills with owners and senior leaders.

Responsibilities

To provide effective leadership and line management to the Operations' Managers and their teams.
To drive standards of excellence through a well-motivated and skilled team
To ensure each resident receives compassionate and person-centred care
To embed a culture of compassionate leadership across the Homes, which facilitates an environment where individuals can learn safely.
To manage performance and compliance (regulatory, contractual and organizational) across all Care Homes.
To drive performance and operational excellence
To evaluate standards within all new Care Homes (after acquisition) and work with teams locally to embed organizational culture and standards
To manage the financial performance of the Homes.