Waking Nights Support Worker

Peabody; Dacorum; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Flexible benefits: healthcare, dental,

4x Life Assurance and up to 10% a year

Professional development funding (appr

Volunteer days

Family-friendly policies

Job summary

Peabody in Berkhamsted is seeking a Waking Nights Support Worker to assist young people aged 16-25 with high support needs. You will safeguard wellbeing, foster positive relationships, and support each resident’s progress toward independence while ensuring overnight safety.

The role includes night shifts (12.5 hours) as part of a rolling 8-week rota, building checks, responding to emergencies, de-escalation, emotional support, and maintaining a calm, secure environment.

Qualifications

• Experience working with vulnerable young people (16-25) in social housing, education, or the charity sector.
• Experience supporting people with complex needs, including homelessness, mental health, high-risk or high-harm behaviours, or high vulnerability.
• Experience managing challenging behaviour and maintaining professional boundaries.
• Knowledge of safeguarding and trauma-informed care.
• Good IT skills, managing a complex caseload, strong report writing and time management.

Responsibilities

• Safeguard wellbeing, encourage positive relationships, and support each resident’s journey towards independence, ensuring overnight safety.
• Carry out building checks and respond to any emergencies during night shifts.
• De-escalate challenging situations and provide emotional support to residents.
• Maintain professional boundaries while engaging with residents and staff.
• Prepare for handover and contribute to a calm, secure overnight service.

Skills

IT skills

Time management

Report writing

Professional boundaries

Job description

Waking Nights Support Worker

Berkhamsted

40 hours per week - (rolling 8 week rota with 4 nights on and 4 nights off working 12.5 hrs each night (9pm - 9.30am)

£27,976

Hours: Waking nights - 40 hours per week

Are you ready to make a difference in the quiet hours of the night?

We're looking for a Waking Nights Support Worker to join us, supporting young people aged 16-25 who have high support needs.

In this role, you'll be safeguarding wellbeing, encouraging positive relationships, and supporting each resident’s journey towards independence, all while ensuring the safety, calm, and security of our service overnight.

A Typical Night in the Role

Your shift will start with a handover from the day team before you prepare for the night ahead. You'll carry out building checks to make sure the environment is safe, address tenancy issues like smoking or noise, and be available to respond to any emergencies. You may host activities like a film night to build community spirit, but you'll also be prepared to de-escalate challenging situations, offer emotional support, and ensure all residents feel safe.

What We’re Looking For

We want to hear from candidates who can demonstrate, through their application, how they meet the following criteria:

Background: Experience working with vulnerable young people (16-25 years) in social housing, education, or the charity sector, with a focus on development and personal growth.

Complex Needs: Professional experience of supporting people with complex needs, including homelessness, mental health, high-risk or high-harm behaviours, or high vulnerability.

Managing Challenging Behaviour & Maintaining Professional Boundaries: Experience of working with young people who display challenging behaviour or conflict, while remaining approachable, engaging effectively, providing constructive support, and maintaining appropriate professional boundaries.

Safeguarding and Trauma-Informed Principles: Thorough and up-to-date knowledge of safeguarding and trauma-informed care.

IT Skills, Complex Casework & Time Management: Good IT skills, demonstrable experience of managing a complex caseload, strong report writing skills, and effective time management.

Why join us?

When you join Peabody, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What You’ll Get

• 25 days' annual leave
• Flexible benefits including healthcare, dental, and discounts.
• 4x Life Assurance and up to 10% pension contribution.
• Professional development, including funded apprenticeships.
• Two paid volunteering days each year.
• Family-friendly policies and a supportive team culture.

Please note: Peabody is not a licensed UK sponsor, so we're unable to offer visa sponsorship for this role.