Waking Night Support Worker

Mungos; Bournemouth; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading charity is seeking a Waking Night Support Worker in Bournemouth to assist individuals with complex needs in a recovery-focused environment. You will safeguard clients overnight, monitor safety, and maintain service standards. Understanding of mental health issues and a client-centered approach are essential for this rewarding role.

Benefits

DBS disclosure check

Comprehensive support for professional growth

Qualifications

• Ability to establish effective working relationships with clients.
• Good level of numeracy and literacy skills.
• Ability to use own initiative.

Responsibilities

• Provide overnight waking cover and safeguard clients.
• Conduct health and safety checks and monitor CCTV.
• Perform various administration tasks.

Skills

Understanding complex needs

Effective relationship building

Numeracy skills

Literacy skills

Initiative

Job description

Do you have a genuine interest in preventing homelessness and supporting people to rebuild their lives?

We are currently looking for a highly motivated and committed Waking Night Support Worker to join the team in Bournemouth to support clients with complex needs in one of our 24-hour supported accommodation setting.

The service provides accommodation and support to individuals with complex needs in a recovery focused way. The team works collaboratively with clients in a safe and supportive environment in developing goals, plans and strategies to better manage their mental health, substance misuse and any associated risks.

In this role you will provide overnight waking cover for the service. You will be responsible for providing first contact and safeguarding our clients at night including dealing with emergencies. Other duties include carrying out regular health and safety checks, monitoring the CCTV system and various administration tasks. There is also an element of the role which will be ensuring the environment is kept to a high standard.

About you

To succeed, you will have an understanding of the needs and support requirements of people with complex needs. You’ll also have the ability to establish an effective working relationship with these clients, be client centred and possess an understanding of the issues that affect vulnerable clients. A good level of numeracy and literacy skills and the ability to use your own initiative are also required.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

Closing date: 10am on 3 July 2025

Interview and assessments on: TBC

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

What We Offer

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.