Waiting Team Member

TN United Kingdom; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking enthusiastic Servers/Waiters/Waitresses to join their vibrant cantina. This role is perfect for those who thrive in fast-paced environments and enjoy creating memorable experiences for guests. With a commitment to exceptional service, you will guide guests through an extensive menu while showcasing your sparkling personality. Join a team that values your input and fosters a supportive atmosphere, where every day offers the chance to shine and make a difference. If you love working in hospitality and want to be part of a dynamic team, this opportunity is for you!

Benefits

50% Employee Discount off food and drink

25% Friends and Family Discount

Flexible working opportunities

Referral bonus

24/7 virtual GP

Free meals on shift

Access to wages before payday

Discounted Gym Membership

Discounts on Merlin Entertainment

Opportunities to win trips to Mexico, Brazil, and Cuba

Qualifications

• Ability to deliver consistent and memorable service.
• Confident in menu guidance and recommendations.

Responsibilities

• Deliver exceptional service to guests in a vibrant setting.
• Build rapport quickly and maintain a positive atmosphere.
• Collaborate with team members to ensure top-notch service.

Skills

Customer Service

Teamwork

Fast-Paced Environment Adaptability

Communication Skills

Job description

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Do you thrive in the hustle and bustle of a vibrant, cool cantina-style restaurant? Look no further! At Las Iguanas, we’re all about vibrant energy, a sense of escape, and epic hospitality. Recognized as a Sunday Times ‘Best Places to Work 2024’, our South American-inspired urban cantina is where passion meets flavour, and our servers are the stars who make every guest’s visit unforgettable. If you love delighting guests with your dazzling personality, creating memorable experiences, and have a genuine interest in people, we want you! This role is perfect for someone who enjoys working at a fast pace, supporting their team, and making guests smile. If you can handle the hustle and deliver top-notch service with a grin, you’re our kind of person!

Benefits:

• 50% Employee Discount off food and drink across all Big Table Group Brands.
• 25% Friends and Family Discount
• Negotiable contracts and flexible working opportunities available
• Referral bonus
• We Care program including: 24/7 virtual GP, second medical opinion, mental health support and counselling, Get Fit Program, healthy diet support.
• Free meals on shift
• Access to wages before pay day
• Salary Finance- access to savings and loans
• Discounted Gym Membership
• Discounts on Merlin Entertainment, Alton Towers, Legoland etc
• Lots of Competitions including opportunities to win trips to Mexico, Brazil, and Cuba! Not to mention our amazing team parties.

As a Server/Waiter/Waitress, you will be responsible for:

• Delivering consistent and memorable service time after time to our amazing guests
• Confident in guiding our guests through our extensive menu, making recommendations based on their preferences!
• Be a sparkling, upbeat personality able to build rapport quickly in a fast-paced environment – after all, this is YOUR stage!
• Be a team player and enjoy ‘Knocking it out of the Park’ in terms of service EVERYTIME.
• We want you to LOVE what you do – we listen to and care about our teams - we have a genuine ‘open door’ policy and eager to hear if you have ideas! One team- One dream!

Ready to dazzle our guests and create unforgettable memories? Join us as a Server/Waiter/Waitress at Las Iguanas and be the star of our vibrant cantina!