Bar and Waiting Team Member

JW Lees; Wotton-under-Edge; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a proud and family-owned brewery with nearly 200 years of tradition! As a Bar and Waiting Team Member, you'll be at the forefront of delivering exceptional customer service in a vibrant pub atmosphere. With opportunities for personal growth and a supportive team, you'll be part of a culture that values honesty, passion, and togetherness. Enjoy fantastic perks like discounts on food and drink, a fair share of tips, and wellbeing support. If you're proactive and love hospitality, this is the perfect place to grow your career while sharing memorable experiences with customers.

Benefits

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

Annual profit share

Wellbeing support

Career growth opportunities

Access to JW BenefitHub discounts

Qualifications

• Passionate about hospitality and providing excellent customer service.
• Proactive and supportive team player, eager to learn.

Responsibilities

• Deliver best in class customer service tailored to each guest.
• Support teammates and ensure a welcoming environment.

Skills

Customer Service

Teamwork

Proactivity

Hospitality

Job description

Bar and Waiting Team Member Vacancy

We are looking for Bar and Waiting Team Members to join our fabulous team.

What we offer our Bar and Waiting Team Members:

• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Annual profit share, ensuring you share in the success of the company
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Member does at JW Lees:

• You will be totally focused on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:
Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together