Waiting Staff - Vicinity Restaurant & Bar

Clermont Hotel Group; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic waiting staff to join their vibrant restaurant team. This exciting role involves not just serving food and drinks, but also creating memorable experiences for guests. You will be the face of the restaurant, providing exceptional service while building relationships and ensuring every visitor feels valued. With opportunities for career progression and a supportive work environment, this position is perfect for those passionate about hospitality. Join a team that values hard work and dedication, and be part of a dynamic atmosphere where your contributions truly matter.

Benefits

Discounted hotel rates

Interest-free season ticket loans

24/7 Employee Assistance Program

Pension and Healthcare Schemes

Wagestream access

Recommend a friend scheme

Apprenticeships and accredited qualifications

Retail discounts and cashback

Qualifications

• Passionate about delivering high service levels and eager to learn.
• Previous experience in a fast-paced service environment is preferred.

Responsibilities

• Provide a warm welcome and take orders from guests.
• Help guests have an amazing time with recommendations and assistance.

Skills

Customer Service

Attention to Detail

Teamwork

Communication

Empathy

Education

Hospitality Training

Job description

Waiting Staff - Vicinity Restaurant & Bar

Full Time

Contract Type - Permanent

Would you like to work in a spacious, contemporary hotel close to World Heritage Sites; Tower Bridge and The Tower of London? The Tower Hotel is a 4 star deluxe Hotel overlooking the Thames, next to Tower Bridge. The hotel's 801 bedrooms, restaurants, bars and 19 meeting rooms benefit from stunning views over Tower Bridge and St Katharine Docks.

The Role

In this role, you are the face of Food & Beverage! Providing a warm welcome, taking orders, delivering food and drink, as well as setting up and clearing down the restaurant will form part of your normal duties. However, the greatest and most important task is helping our guests and customers have an amazing time! From recommending dishes and drinks to knowing where to catch a taxi or the best theatre shows - you are not just waiting staff, you are a local legend!

What we look for

• Passionate about delivering the highest levels of service with a desire to learn, work hard, and progress.
• Comfortable in a front line role facing the public.
• Empathetic and able to build relationships.
• An open personality who is relaxed and natural in their interactions.
• Accurate with good attention to detail.
• Demonstrable desire to pursue a hospitality career.
• Able to work effectively as part of a team.
• Previous experience in a fast-paced service environment.

What's in it for you?

• Discounted rates on hotel rooms, food, and drink across the Clermont Hotel Group.
• Interest-free season ticket loans (conditions apply).
• Access to a 24/7 Employee Assistance Program.
• Pension and Healthcare Schemes.
• Wagestream - get access to earned salary before payday.
• Generous recommend a friend scheme.
• Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent).
• Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal.