Waiting Staff - Vicinity Restaurant & Bar

Clermont Hotel Group; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking enthusiastic Waiting Staff for their Vicinity Restaurant & Bar. This role offers a unique opportunity to be the face of Food & Beverage in a contemporary hotel overlooking iconic landmarks. You will be responsible for delivering exceptional service, ensuring guests enjoy their dining experience, and building rapport with customers. With flexible hours and a supportive work environment, this position is perfect for those passionate about hospitality and eager to grow their careers. Join a team where your contributions are valued and rewarded with various perks and opportunities for advancement.

Benefits

Discounted hotel rates

Interest-free season ticket loans

24/7 Employee Assistance Program

Pension and Healthcare Schemes

Wagestream access

Generous referral scheme

Apprenticeship opportunities

Discounts through online benefits portal

Qualifications

• Passionate about delivering high service levels.
• Previous experience in a fast-paced service environment.

Responsibilities

• Provide a warm welcome and take orders.
• Ensure guests have an amazing experience.
• Set up and clear down the restaurant.

Skills

Customer Service

Teamwork

Attention to Detail

Communication

Hospitality Experience

Education

High School Diploma

Job description

Waiting Staff - Vicinity Restaurant & Bar

Waiting Staff - Vicinity Restaurant & Bar, Full Time

Contract Type: Permanent

Flexible hours per week

Would you like to work in a spacious, contemporary hotel close to World Heritage Sites such as Tower Bridge and The Tower of London? The Tower Hotel is a 4-star deluxe hotel overlooking the Thames, next to Tower Bridge. The hotel features 801 bedrooms, restaurants, bars, and 19 meeting rooms, all with stunning views over Tower Bridge and St Katharine Docks.

The Role

In this role, you are the face of Food & Beverage! Your responsibilities include providing a warm welcome, taking orders, delivering food and drinks, and setting up and clearing down the restaurant. The most important task is ensuring our guests and customers have an amazing experience! From recommending dishes and drinks to helping find taxis or the best theatre shows — you are not just waiting staff, but a local legend!

What We Look For

• Passionate about delivering the highest levels of service with a desire to learn, work hard, and progress
• Comfortable in a front-line role facing the public
• Empathetic and able to build relationships
• An open personality who is relaxed and natural in interactions
• Accurate with good attention to detail
• Demonstrable desire to pursue a hospitality career
• Able to work effectively as part of a team
• Previous experience in a fast-paced service environment

What's In It For You?

• Discounted rates on hotel rooms, food, and drinks across the Clermont Hotel Group
• Interest-free season ticket loans (conditions apply)
• Access to a 24/7 Employee Assistance Program
• Pension and Healthcare Schemes
• Wagestream — access to earned salary before payday
• Generous referral scheme for recommending friends
• Opportunities for apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
• Access to discounts and cashback through a wide range of retailers and service providers via our online benefits portal