Waiting Staff - Restaurant

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join an established industry player as a front-line staff member in the Food & Beverage sector. This role is more than just waiting tables; it's about creating memorable experiences for guests. You will be responsible for welcoming customers, taking orders, and providing exceptional service, ensuring that every guest leaves with a smile. With opportunities for growth through apprenticeships and access to various employee benefits, this position is perfect for those who thrive in dynamic environments and enjoy engaging with people. If you have a passion for hospitality and a knack for building relationships, we want to hear from you!

Benefits

Discounted hotel rates

Interest-free season ticket loans

24/7 Employee Assistance Program

Pension and Healthcare Schemes

Wagestream access to earned salary

Generous referral scheme

Opportunities for apprenticeships

Access to discounts via online portal

Qualifications

• Comfortable in a front-line role facing the public.
• Empathetic and able to build relationships.
• Accurate with good attention to detail.

Responsibilities

• Provide a warm welcome and take orders from guests.
• Deliver food and drinks, ensuring customer satisfaction.
• Assist guests with recommendations and local information.

Skills

Customer Service

Attention to Detail

Empathy

Education

Apprenticeship or equivalent experience

Job description

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Job Role Overview

In this role, you are the face of Food & Beverage! Providing a warm welcome, taking orders, delivering food and drinks, as well as setting up and clearing down the restaurant will form part of your normal duties. However, the greatest and most important task is helping our guests and customers have an amazing time! From recommending dishes and drinks to knowing where to catch a taxi or the best theatre shows — you are not just waiting staff, you are a local legend!

What We Look For

• Comfortable in a front-line role facing the public.
• Empathetic and able to build relationships.
• An open personality who is relaxed and natural in interactions.
• Accurate with good attention to detail.

What’s In It for You?

• Discounted rates on hotel rooms, food, and drinks across the Clermont Hotel Group.
• Interest-free season ticket loans (conditions apply).
• Access to a 24/7 Employee Assistance Program.
• Pension and Healthcare Schemes.
• Wagestream — access to earned salary before payday.
• Generous referral scheme for recommending friends.
• Opportunities for apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent).
• Access to discounts and cashback through a wide range of retailers and service providers via our online benefits portal.