Waiting Staff - Norwich

Marston's PLC; Norwich; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Meal deal

Flexible hours

Staff 30% off

GP helpline

Long service awards

Job summary

Marston's PLC is seeking Waiting teammates to join our pubs in the Norwich area. You’ll be at the heart of the guest experience, greeting guests, taking orders and delivering great food and drinks.

We welcome both newcomers and those with hospitality experience. Flexible and part-time hours, paid on shift, with tasty staff benefits including 30% off meals and opportunities to progress.

Qualifications

• Friendly and welcoming demeanour with guests.
• Able to take orders, serve food and upsell.
• Willing to grow within a long-term hospitality career.

Responsibilities

• Take orders, serve and upsell food and drinks.
• Provide brilliant customer service.
• Support the wider team as needed.
• Develop people, marketing and operational skills whilst getting paid.
• Progress in the role with opportunities for advancement.

Skills

Customer service

Upselling

Team player

Hospitality basics

Job description

We're on the lookout for new Waiting teammates to join our team! New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leaves our guests coming back for more. Whether you're an expert now or you're just starting out, we're here to help you become your absolute best. As part of our Waiting team you'll: Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!

• Be encouraged to progress in your role whilst achieving a long-term career (if that's what you're after)

  Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.

  What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Marston's Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
• Health Screening Discounts
• Long Service Awards
• Gym Discounts
• 24-hour GP helpline
• Mortgage Advice and support
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support