Waiting Staff

LGH Hotels Management Ltd; Chester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in hospitality is seeking F&B Waiting Staff at their Chester location. The ideal candidate will have a warm demeanor and a passion for customer service. This role involves engaging guests and preparing for service in a dynamic environment. Join a hotel with a rich heritage and contribute to memorable guest experiences.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care benefits

Free meals on duty

Free parking

Qualifications

• Passionate about hospitality with a warm welcoming demeanor.
• Customer-focused, skilled in engaging guests and upselling.
• Professional, representing the hotel with excellent customer service.

Responsibilities

• Engage with guests, take orders, and upsell to enhance their dining experience.
• Provide friendly and welcoming service to make guests feel at home.
• Prepare the restaurant and bar for service, maintaining high presentation standards.

Skills

Customer service

Engagement

Attention to detail

Teamwork

Job description

The Queen at Chester Hotel, Premier Collection By Best Western

Location: Chester, CH1

Country: United Kingdom

Job Type: Full-time

Job Description

The Queen at Chester Hotel, Premier Collection By Best Western

F&B Waiting Staff

The Opportunity

Are you a spirited, customer-focused individual with a passion for hospitality? We're seeking a dedicated team member to join our dynamic food and beverage team, where creating memorable guest experiences is our priority.

What You'll Do:

• Engage & Delight: Interact with guests, take orders, and upsell to enhance their dining experience.
• Be the Heart of Hospitality: Provide friendly and welcoming service to make guests feel at home.
• Set the Stage: Prepare the restaurant and bar for service, maintaining high presentation standards.
• Represent Our Brand: Uphold the hotel's reputation through exceptional service.

If you enjoy hospitality and creating positive atmospheres, we want to hear from you!

Benefits:

• Employee discounts on hotel rates across our Best Western portfolio.
• Shopping discounts on groceries, fashion, travel, utilities, leisure, and holidays.
• Eye care benefits.
• Free legal & financial advice.
• Counseling services.
• Cycle to work scheme.
• Wellbeing support, fitness videos, and tips.
• Recipe ideas and healthy living advice.
• Wellbeing podcasts and TV programs.
• Breathing exercises.
• 24/7 support line.
• Team recognition and rewards.
• Free meals on duty.
• Free parking.

Ideal Candidate

• Passionate about hospitality with a warm, welcoming demeanor.
• Customer-focused, skilled in engaging guests and upselling.
• Detail-oriented, maintaining high standards of presentation.
• Team player, contributing positively to the team environment.
• Professional, representing the hotel with excellent customer service.

About the Hotel

Since 1860, our hotel has been a landmark in Chester, offering a stylish and luxurious experience. Located opposite Chester station, it boasts rich heritage, stunning public areas, and amenities including afternoon teas, signature cocktails, and a tranquil terrace. The hotel features 218 rooms with modern amenities, conference facilities, and a history of hosting notable guests.

About Us

Join LGH Hotels Management, a growing portfolio of 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western. We offer exciting career opportunities in hospitality and invite you to be part of shaping the future of the industry.

Note: Salary details are not specified. This job posting is active. We welcome applications from diverse candidates, including BAME, those from disadvantaged backgrounds, over 55, non-binary, disabled, or non-heterosexual individuals. We do not share this information with employers. By submitting your application, you agree to third-party application processes and our Terms of Use and Privacy Policy.