Waiting Staff

TN United Kingdom; Burton-on-Trent; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a forward-thinking pub company that values its people and offers a vibrant atmosphere. As a Waiting teammate, you'll be at the heart of the action, creating memorable experiences for guests while developing your skills in customer service and teamwork. With flexible hours, a reliable contract, and a range of exciting benefits, this role is perfect for those looking to grow in the hospitality industry. Embrace your personality and make a name for yourself in a supportive environment that celebrates diversity and encourages career progression.

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

£4.50 meal deal option

Flexible and part-time hours

High street and online discounts

Apprenticeship programmes

Access to Licensed Trade Charity support

Qualifications

• Passionate about providing brilliant customer service.
• Ability to work in a team and support colleagues.

Responsibilities

• Responsible for taking orders and serving food and drinks.
• Creating a vibrant and welcoming atmosphere in the pub.

Skills

Customer Service

Teamwork

Upselling

Education

High School Diploma

Job description

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We’re on the lookout for new Waiting teammates to join our team!

What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part-time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just about delivering delicious, quality food; it’s about creating happy, memorable moments that keep our guests coming back.

Whether you’re an expert now or just starting out, we’re here to help you become your absolute best.

As part of our Waiting team, you’ll: Be the face of our pubs, creating and maintaining a vibrant and welcoming atmosphere.

• Be responsible for taking orders, serving, and upselling our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, supporting wherever needed
• Gain people, marketing, and operational skills whilst getting paid for it!
• Be encouraged to grow and develop, achieving a long-term career if that’s what you’re after

What comes next is up to you: Whether you want to progress your skills, develop to the next level, or explore wider opportunities across our pub, hotels, and support centre, we have a range of career pathways to suit all.

What you get from us: You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part-time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.