Bar and Waiting Staff

Old Irish Harp (4450); Walsall; On-site; GBP 20,000 - 24,000; Part time

Job summary

Join a forward-thinking pub company as a Bar and Waiting teammate, where your personality counts more than anything! This role is perfect for those new to hospitality or seasoned pros alike. You'll create memorable experiences for guests while mastering the art of service. With a commitment to your growth, the company offers flexible hours, a supportive team, and a range of career pathways. Enjoy perks like discounts at pubs and a meal deal while working in a lively atmosphere. Marston's is where your journey in hospitality can truly begin!

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

£4.50 meal deal

Flexible and part-time hours

High street and online discounts

Apprenticeship programmes

Access to Licensed Trade Charity

Qualifications

• Passion for providing brilliant customer service.
• Ability to work in a team and create a welcoming atmosphere.

Responsibilities

• Be the face of our pubs, creating a vibrant atmosphere.
• Take orders, serve, and upsell food and drinks.
• Support the wider team wherever needed.

Skills

Customer Service

Teamwork

Communication

Upselling

Education

No formal education required

Job description

We’re on the lookout for new Bar and Waiting teammates to join our team!

New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It’s not just a shift on the bar; it’s mastering the best pint. It’s not just delivering delicious, quality food; it’s about creating those happy, memorable moments that keep our guests coming back for more.

Whether you’re an expert now or just starting out, we’re here to help you become your absolute best.

As part of our Bar and Waiting team, you’ll:

1. Be the face of our pubs, creating and maintaining a vibrant and welcoming atmosphere.
2. Take orders, serve, and upsell our fantastic food and drinks.
3. Be passionate about providing brilliant customer service.
4. Care about the wider team, supporting wherever needed.
5. Gain people, marketing, and operational skills while getting paid!
6. Be encouraged to grow and develop, achieving a long-term career if that’s what you’re after.

What comes next is up to you: Whether you want to progress your skills, develop and seek the next level, or explore wider opportunities across our pub, hotels, and support centre, we have a range of career pathways to suit all.

What you get from us: You’ll join a pub company voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, offering real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract for security
• Refuel at work with our £4.50 meal deal, including popular dishes and a drink
• Flexible and part-time hours to accommodate your family or education
• High street, online discounts, and cashback offers
• Range of apprenticeship programmes to support your career
• A friendly, lively atmosphere with passionate, diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional support

Come as you are. Personality counts more than anything here. We accept and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.