Waiting List Administrator

Nottingham University Hospitals NHS; Nottingham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Nottingham University Hospitals NHS is seeking an administrative professional to support hospital operations. The role involves delivering efficient clerical services, coordinating patient lists, and maintaining accurate records within a busy NHS environment.

The successful candidate will need GCSEs, be proficient in Microsoft Office, and demonstrate the ability to work with diverse teams while prioritising tasks and managing enquiries with tact and professionalism.

Qualifications

• GCSE Maths and English at A-C level or equivalent.
• Proficient with Microsoft Office applications.
• Experience collaborating across hospital teams is desirable.

Skills

Communication

Relationship building

Prioritisation

Judgement

Education

GCSE Maths/English A-C

NVQ level 2/3 Business Admin

Tools

Microsoft Office

Job description

Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person specification

Training & Qualifications

Essential criteria

• GCSE Level or equivalent in Maths/English Grades A-C


• Able to use Microsoft Office

Desirable criteria

• NVQ level 2/3 Business Admin

Experience

Essential criteria

• Knowledge of hospital systems

Desirable criteria

• Recent past NHS experience


• Knowledge of waiting list processes

Communication

Essential criteria

• Ability to develop good working relationships at all levels in a hospital environment


• Ability to deal tactfully with a wide range of people including patients


• Ability to priorities work and use initiative

Judgement skills

Essential criteria

• Able to use judgement to make decisions in order to solve problems / enquiries escalating as appropriate to the Waiting List Co-ordinator

Other requirements

Essential criteria

• Ability to work evenings and weekends if required. Ability to work across both NUH sites

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.