Waiter/ Waitress, Malmaison

Hotel Du Vin; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team in a role where you can express your passion for customer service while working with an esteemed brand. This position offers flexibility in shifts, allowing you to balance your work and personal life. With opportunities for career development through recognized apprenticeships and a focus on internal growth, you'll be part of a company that values your contributions. Enjoy a range of perks including discounted stays, dining, and wellness programs. If you're eager to learn and make memorable experiences for guests, this is the perfect opportunity for you.

Benefits

Heavily discounted Staff Room Rates

50% off for friends and family

35% discount on dining

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral bonuses

Uniform provided

Employee Assistance Programme

Qualifications

• Passion for excellent customer service and willingness to learn.
• Experience not essential, but a positive attitude is crucial.

Responsibilities

• Control the flow of service and communicate with the kitchen.
• Ensure a smooth and memorable dining experience for guests.

Skills

Customer Service

Communication

Teamwork

Education

No formal education required

Job description

Waiter / Waitress, Brand

Get paid for doing what you love, enjoy loads of perks and benefits, learn new skills, and build a career for life with Malmaison.

In this role, you will be the face of the restaurant, helping to control the flow of service, communicating with the Kitchen and restaurant management to ensure a smooth and memorable dining experience for our guests.

We are open 7 days a week, 365 days a year, and need staff to work various shifts and days. We offer great flexibility, especially during evenings and weekends. Shift patterns and hours are flexible and can be discussed at interview.

If you're interested in career development, we offer nationally recognized apprenticeships alongside detailed brand training to help you stand out. Experience isn't essential, but a passion for excellent customer service and a willingness to learn are crucial.

Join us if you want to be part of something different, working with the best food, drinks, and a brand you can be proud of. We create unforgettable memories for our guests and actively encourage internal growth into F&B management roles.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms from £65 per night.
• 50% off the best available rate for friends and family.
• 35% discount on dining in our Brasseries and Bistros.
• Fully funded apprenticeship programs to support your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical, and more from just £5/month.
• Referral bonuses up to £1500 for recommending friends.
• Uniform provided that looks professional and modern.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Week, and more.
• Access to Wagestream for instant pay and financial management tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with dinner, bed, and breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme offering confidential support 24/7.

Our Sustainability Goals

• 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste, driven by staff initiatives.
• Chemical-free cleaning systems in bedrooms and public areas, eco-friendly kitchen systems.
• Volunteer days for sustainable charities, paid in full.

If you're interested, click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers, welcoming applications from all qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age.