Waiter/ Waitress, Malmaison

Hotel Du Vin; Liverpool City Region; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join a leading hospitality brand as a Waiter/Waitress, where you'll provide exceptional service and enjoy numerous perks. With flexible shifts and opportunities for career development, this role is perfect for those passionate about customer service. Be part of a team that creates unforgettable dining experiences and promotes internal progression.

Benefits

Discounted Staff Room Rates

50% off for friends and family

35% off dining

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare Cash Plans

Referral bonuses

Decent uniform

Employee Assistance Programme

Qualifications

• Passion for customer service and willingness to learn are key.

Responsibilities

• Help control the flow and ensure a smooth dining experience.
• Communicate with the Kitchen and management.

Skills

Customer Service

Communication

Job description

Waiter / Waitress, Brand

Rate of Pay / Hours

Type of contract

Location

Join Malmaison and Get Paid for Doing What You Love

Enjoy loads of perks and benefits, learn new skills, and build a career for life with us.

As a key face of the restaurant, you'll help control the flow, communicate with the Kitchen and management, and ensure a smooth dining experience for our guests.

We operate 7 days a week, 365 days a year, offering flexible shifts and hours. Our busiest times are evenings and weekends, but shift patterns are flexible and can be discussed at interview.

We offer nationally recognized apprenticeships alongside detailed brand training to support your career development. Experience isn't essential; passion for customer service and willingness to learn are key.

Be part of something different—working with the best food, drink, and a brand you can be proud of. We create unforgettable memories for our guests and actively encourage internal progression into roles such as F&B Management.

Additional Benefits

• Discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
• 50% off the best available rate for friends and family.
• 35% off dining in our Brasseries and Bistros.
• Fully funded apprenticeship programs to develop your career.
• High street discounts, holiday offers, and more.
• Cycle to work scheme—save up to 40% on bikes.
• Healthcare Cash Plans—dental, optical, medical from £5/month.
• Referral bonuses up to £1500.
• Decent uniform that looks professional.
• Wellness and campaign days promoting activities like Pay Day Lunches, Mental Health Week, and more.
• Access to Wagestream—instant pay access, real-time wage tracking, and financial tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast.
• Support for neurological health through our sponsorship of The Brain Charity.
• Employee Assistance Programme—confidential 24/7 support for you and your family.

Our Sustainability Goals

• 100% renewable electricity, mainly from UK wind farms.
• Recycling at least 70% of hotel waste.
• Eco-friendly cleaning systems in bedrooms and kitchens.
• Volunteer days for sustainable charities, paid in full.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion, sexual orientation, or age.