Waiter / Waitress — Guest-First Server in Cozy Pubs

Heartwood Collection; Horsham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

National Living Wage

TRONC

Stepping Stones training

Employee Assistance Program

EarlyPay

Maternity & Paternity leave

Referral bonus £1,500

Food discounts 50%

Cycle to Work

Birthday gift

Long Service Recognition

Reward Gateway discounts

Job summary

Heartwood Collection is seeking passionate Waiters and Waitresses to join our award-winning group of cosy pubs and brasseries. You’ll help create warm, memorable guest experiences, deliver excellent service, and work flexible shifts with a team that feels like family.

Our pay is based on the National Living Wage plus TRONC, with bespoke training through our Stepping Stones programme. Perks include early pay access, generous leave, a £1,500 referral bonus, staff discounts on food, cycle to work

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Responsibilities

• Ensure guests have a positive dining experience.
• Deliver friendly and efficient service.
• Assist with setup and clearing to maintain a high standard of cleanliness.

Skills

People skills

Interpersonal skills

Flexible

Reliable

Guest service

Job description

Heartwood Collection is seeking passionate Waiters and Waitresses to join our award-winning group of cosy pubs and brasseries. You’ll help create warm, memorable guest experiences, deliver excellent service, and work flexible shifts with a team that feels like family.

Our pay is based on the National Living Wage plus TRONC, with bespoke training through our Stepping Stones programme. Perks include early pay access, generous leave, a £1,500 referral bonus, staff discounts on food, cycle to work