Waiter/Waitress (Full Time/Part time)

London Bridge Rooftop; London; On-site; GBP 12,000 - 15,000; Full time

Job summary

A vibrant outdoor bar in London seeks enthusiastic waiters/waitresses for full-time or part-time roles. Join a fun team providing excellent customer service while enjoying the lively atmosphere and stunning views. Competitive hourly pay plus service charge.

Benefits

Staff food and drinks during shifts

Up to 28 days of holiday

Fun and friendly working environment

Qualifications

• Proven experience in the service industry.
• Knowledge of proper food handling procedures.

Responsibilities

• Greeting, welcoming, and seating guests.
• Delivering drinks and food to the correct tables.
• Creating a lively and friendly atmosphere.

Skills

Communication

Customer Service

Problem Solving

Organizational Skills

Job description

Waiter/Waitress (Full Time/Part Time) OTE £17

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Who are we?

London Bridge Rooftop is a 240-capacity outdoor bar across from the Shard with top-notch views of London, cocktails, pints, and amazing food! We love our customers and like to make them feel at home.

We're looking for outgoing, confident, and hard-working floor staff to join our fun and friendly team. The salary is £12.21 per hour plus a service charge (currently around £5 per hour).

The Role

This is a hands-on role. Responsibilities include greeting, welcoming, and seating guests; running drinks and food; ensuring the floor and tables are clean and ready for the next booking; and removing trash.

You should be approachable and responsive to guests' requests in a friendly manner. We want our guests to feel like friends visiting their favorite place, and you're their new BFF.

To succeed, you should have knowledge of food and drink handling procedures and excellent organizational skills. We are looking for waiters/waitresses who communicate effectively with staff and guests and demonstrate exceptional customer service skills. We offer a fun working environment and an outgoing team to create memorable experiences!

Main Responsibilities

• Clearing tables of dirty glasses and food waste and disposing of them properly.
• Assisting guests and delivering excellent customer service.
• Delivering drinks and food to the correct tables.
• Taking payments from customers when required.
• Performing clean-up duties, including sweeping, mopping, vacuuming floors, and polishing fixtures.
• Answering guests' questions regarding drinks and food.
• Notifying the manager of low or depleted supplies.
• Creating a lively and friendly atmosphere that encourages guests to leave 5-star reviews.

Requirements

• Proven experience in the service industry.
• Knowledge of proper food handling procedures.
• The ability to stand for extended periods.
• Strong problem-solving skills.
• Excellent organizational and time management skills.
• Effective communication skills.
• Exceptional customer service skills.
• Ability to maintain a welcoming, friendly demeanor even on busy days.

Benefits

What we offer:

• Salary of £12.21 per hour plus a service charge (around £5 per hour).
• Full-time and part-time positions.
• Staff food and drinks during shifts.
• Up to 28 days of holiday.
• A fun and friendly working environment.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time or Part-time
• Job function: Management and Manufacturing
• Industries: IT Services and IT Consulting