Waiter/Waitress — Create Memorable Guest Experiences

Heartwood Inns Ltd; Pennington; Hybrid; GBP 11,000 - 13,000; Full time

Benefits offered by this job

National Living Wage + TRONC

Referral bonus up to £1,500

Food discount 50%

Friend/family discount 20%

Cycle to work

Birthday gift

Long service recognition

Employee assistance program

EarlyPay

Job summary

Heartwood Inns Ltd is seeking a Waiter/Waitress to join our team and provide friendly, attentive service in our cosy pubs and brasseries. You’ll help guests feel at home while upholding high standards of quality and hospitality.

We offer National Living Wage + TRONC, structured training, staff discounts, and a strengths-focused progression path as part of the Stepping Stones programme. Join a multi-award-winning group that values warmth and community.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Skills

People skills

Interpersonal skills

Flexible

Customer service

Job description

Heartwood Inns Ltd is seeking a Waiter/Waitress to join our team and provide friendly, attentive service in our cosy pubs and brasseries. You’ll help guests feel at home while upholding high standards of quality and hospitality.

We offer National Living Wage + TRONC, structured training, staff discounts, and a strengths-focused progression path as part of the Stepping Stones programme. Join a multi-award-winning group that values warmth and community.