Waiter / Waitress / Chef de Rang

Franco’s; Greater London; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

Bonus scheme

40-hour work week

Training & development

Staff discounts

Pension scheme

Uniforms provided

Meals on duty

Staff events

Job summary

Franco’s on Jermyn Street, Green Park, is hiring an experienced Waiter/Waitress/Chef de Rang for our Front of House team. The role is full-time with approx £15.71–£16.71 per hour plus yearly bonus and around 40 hours per week, Monday to Saturday.

London-based restaurant with opportunities for training, career progression, and staff benefits including discounts, pension, meals on duty, and a staff party. Right to work in the UK required; sponsorship not available at this time.

Qualifications

• Previous experience in a similar, fast-paced establishment catering for 80–100 covers per service.
• Good knowledge of Italian cuisine and wine varieties.
• Ability to recommend dishes based on guest information.
• Able to serve and clear a table up to 4 people.
• Experience and awareness of opportunities to improve sales and anticipate guest needs.
• Exceptional customer service and communication skills.
• Motivation and a can-do attitude.
• Knowledge from previous roles to contribute to the team.
• WSET certification or equivalent would be beneficial.

Skills

Customer service

Wine knowledge

Upselling

Team player

Communication

Guest needs anticipation

Attentive service

Tools

TISSL/Horizon

Job description

An exciting opportunity has arisen for an experienced full-time Waiter/Waitress/Chef de Rang to join our Front of House team at Franco’s on Jermyn Street, Green Park.

Why join the Franco’s team?

• - Offering approx £15.71 to £16.71 per hour plus yearly bonus
• - Approx. 40 hours a week Monday to Saturday with 2 days off per week – flexible shifts
• - The restaurant is closed on Sundays, 10 days over Christmas, 4 days over the Easter weekend and Bank holidays
• - 28 days holidays (inc. bank holidays) + additional days given for years of service
• - Training & development opportunities including company funded courses
• - Career progression planning with platform ‘Flow Hospitality’
• - Growth opportunities within both restaurants in the company
• - 50% discount in each restaurant within the group (Franco’s and Wiltons)
• - Company sickness pay
• - Company pension scheme
• - Uniforms provided and laundered
• - Delicious meals whilst on duty
• - Recommend a friend Scheme
• - Employee of the quarter and the year rewards
• - Annual staff party

Who are we?

Franco’s first opened in 1946, is considered one of the first Italian restaurants in London which focuses on traditional and contemporary Italian Cuisine. Located on Jermyn Street between Green Park and Piccadilly, Franco’s is a family-owned restaurant with a sister venue: Wiltons also on Jermyn Street. Both are managed by Director Jason Phillips who has worked at the Savoy, the Avenue and C London.

The restaurant compromises of a bar area, main dining room and a basement area which can be used as two Private Dining rooms or additional seating for the restaurant. Franco’s is open for breakfast, lunch and dinner Monday to Saturday and closed on Sundays. For more information please visit our website www.francoslondon.com.

What can you bring to the team?

• - Previous experience in a similar, fast-paced establishment, catering for 80 to 100 covers during each service
• - Will have a good general knowledge of Italian cuisine
• - A good knowledge of the different grape varieties and wine styles, spirits and classic cocktails
• - Being able to recommend dishes based on the information provided by the guest
• - Able to serve and clear a table up to 4 people
• - Have experience and a good awareness of opportunities to improving sales and an ability to anticipate guest needs
• - Exceptional customer service and communication skills
• - Motivation, commitment, success orientated with a ‘can do’ attitude
• - Knowledge & diversity from previous roles to the team
• - Enthusiasm, drive & desire to learn
• - Knowledge of Point of Sale software TISSL/Horizon would be beneficial
• - WSET certification or equivalent would be beneficial

Right to work in the UK is a requirement. Please note we are currently unable to provide sponsorship for the moment.

Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over.