Waiter/Waitress

Harbour Hotels Group; West of England; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Excellent progression opportunities

Internal promotions

Hotel stay discounts

F&B discounts across Harbour Hotels

Meals included on duty

Employee Assistance Program

Stylish boutique uniform

Job summary

Harbour Hotels is seeking a Waiter/Waitress to join the restaurant team at Bristol Harbour Hotel & Spa. Experience in a quality food & beverage outlet and a passion for customer excellence are essential.

The role offers excellent career progression, on-the-job training, staff meals, and discounts across Harbour Hotels properties. You will provide attentive service in a stylish setting and contribute to a superb guest experience.

Qualifications

• Experience of working in a quality food & beverage outlet.
• Passion for customer excellence and hospitality.
• Excellent interpersonal communication skills.

Responsibilities

• Serve guests with food and beverages in a quality outlet.
• Maintain high standards of service and guest satisfaction.
• Support in maintaining dining area cleanliness and setup.

Skills

Customer service

Interpersonal skills

Tools

POS familiarity

Job description

Waiter/Waitress

CAPTION:

• Company: Harbour Hotels
• Salary: Not specified
• Hours: Part-time
• Location: Bristol, BS1 1HT
• Job type: Permanent
• Posting date: 24 Sept 2026
• Closing date: 24 Oct 2026

Summary

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

Offering the ultimate urban escape, Bristol Harbour Hotel & Spa fuses two iconic former bank properties to offer contemporary luxurious accommodation with impeccable design and a spectacular events space - right in the heart of the city.

Leading the way in city luxury, the hotel showcases a glorious façade and exceptionally restored interiors, offering an abundance of character and detail for guests to enjoy. Renowned architect William Bruce Gingell is behind the remarkable design of the former Lloyds Bank building, inspired by Sansovino's 16th century venetian Library.

Stay in one of the 42 luxury bedrooms, dine in the award‑winning Jetty Restaurant and enjoy daily‑changing cocktails at The Gold Bar, our contemporary bar with great music and DJs playing until the early hours.

The grand former banking hall of Lloyds Bank Headquarters serves as the hotel's most impressive events space - a truly wonderful location for weddings and corporate functions.

The former basement bank vaults have been transformed into an indulgent HarSPA, with treatment rooms, an indoor pool, hydrotherapy pool, steam room and sauna and state of the art gym.

The role

We have a superb opportunity for a Waiter/Waitress to join the restaurant team. As Waiter/Waitress you will need experience of working in a quality food & beverage outlet together with a passion for customer excellence. Excellent interpersonal communication skills and flair for hospitality are essential.

What's in it for you

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!