Waiter / Waitress

Green & Fortune; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality company is seeking an experienced Waiter/Waitress for their Kings Place restaurant in London. The role involves providing excellent customer service, managing orders, and maintaining cleanliness. Ideal candidates will possess strong communication skills and previous experience in a similar setting. This position offers various perks including discounts and opportunities for personal development.

Benefits

Company Sick Pay

50% discount in restaurant

Holidays increase with length of service

Loyalty bonuses

Paid day off for volunteering

Retail, Grocery, and Gym Discounts

Cycle to Work Scheme

Learning and Development Portal

24/7 online GP

Employee Assistance Programme (EAP)

Qualifications

• Proven experience as a Waiter/Waitress in a similar setting.
• Excellent communication and interpersonal skills.
• Strong attention to detail and cleanliness.

Responsibilities

• Ensure guests are greeted promptly and taken care of.
• Interact with customers to take food and drink orders.
• Maintain a clean and organized area.

Skills

Communication

Interpersonal skills

Attention to detail

Ability to multitask

Job description

Green & Fortune is excited to offer a fantastic opportunity for an experienced Waiter/Waitress to join our team at Rotunda Restaurant in Kings Place. Rotunda boasts seasonally-inspired, modern British food that features mouth-watering beef and lamb cuts from our own farm in Northumberland. An extensive wine list alongside our ever changing cocktail offering. With our on site butchers there is an abundance of knowledge to take in and grow in your career.

We are seeking individuals who thrive in a busy bar and restaurant environment. Ideal candidates will have previous experience in a similar role, excellent communication skills with a strong command of English, and a genuine passion for the industry. A friendly nature, a can-do attitude, and a keen eye for detail are also essential qualities we are looking for.

KEY RESPONSIBILITIES OF THE ROLE:

• Ensure that guests are greeted and dealt with promptly after being seated at a table and in accordance with the order of service.
• Interact with customers to take food and drink orders and provide recommendations
• Read the table and upsell items when appropriate. Ensure to accommodate special requests if needed.
• Maintain a clean and organized area, ensuring compliance with health and safety regulations
• Handle cash transactions and maintain accurate records of sales
• Collaborate with the team to ensure smooth operation of the restaurant and overall customer satisfaction
• Uphold the highest standards of customer service and professionalism
  
  

REQUIREMENTS:

• Proven experience as a Waiter / Waitress in a similar setting
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong attention to detail and cleanliness
  
  

WHAT DO WE OFFER IN RETURN?

• Company Sick Pay
• 50% discount in our restaurant and 25% off at our cafes
• Holidays increase with length of service
• Loyalty bonuses in line with the length of service.
• One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back
• Retail, Grocery and Gym Discounts
• Cycle to Work Scheme
• Refer your friend scheme
• Learning and Development Portal and further education with apprenticeship programs
• G&F Support Scheme
• WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members
• Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)
  
  

a Little Bit About Us

Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. This autumn, we proudly unveiled our fifth site - One Southbank Bridge. Hospitality is in our blood, and we truly care about our people. Hence, we aim to bring in people who care and are committed to making our customers happy. What's the next step? Just apply! We are eager to hear from you.

If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role.

Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at [e-mail] to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.

Please note that eligibility to work in the UK is required.