Food & Beverage Team Member Waiter/Waitress

Novotel Hotels; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

At Novotel London Waterloo, we seek a vibrant Waiter/Waitress to create memorable experiences for guests. Join our diverse team, where you'll provide exceptional service, enjoy learning, and benefit from various perks. Your journey in hospitality starts with us, where authenticity is key.

Benefits

Free night stays in UK hotels

50% discount in Accor restaurants

Continuous learning and development

Support for well-being

Opportunities across 5000 hotels

Qualifications

• Fluency in English is required.
• Ability to deliver consistent and memorable service.
• Positive and dynamic personality.

Responsibilities

• Deliver consistent and memorable service to all guests.
• Work collaboratively with your team.
• Build rapport quickly in a fast-paced environment.

Skills

Customer Service

Teamwork

Communication

Job description

Company Description

Accor, the world-leading hospitality group, provides unique hotel stays and experiences in over 5,500 properties across 110 countries.

With more than 45 hotel brands, restaurants, bars, entertainment and nightlife venues, co-working and wellness spaces, Accor enables new ways to travel, work, and play.

By placing people and the planet at the heart of its culture and activities, the Group is committed to shaping the hospitality of tomorrow in the most sustainable way possible.

Job Description

Our mission at Novotel London Waterloo is to create memorable moments for our guests, connecting hearts from arrival to farewell.

Whether you are seeking a job, a career, or a calling, we have something for you!

As part of our team, you can enjoy:

• Free night stays in our UK hotels and a 50% discount in any Accor restaurant (T&Cs apply)
• Discounted hotel rates worldwide in Accor Hotels
• Continuous learning and development through our Accor Academy
• Support for your wellbeing in both professional and personal life
• Opportunities to grow your experience across 5000 hotels in over 100 countries
• Participation in initiatives to promote a more inclusive and sustainable world
• And many more benefits and perks to help you grow and express your personality

As our next Waiter/Waitress, you…

Wear your smile with pride and understand the power of your welcoming nature.

Deliver consistent and memorable service to all our guests.

Work collaboratively with your team to ensure every guest leaves wanting to return.

Be a lively, upbeat personality capable of building rapport quickly in a fast-paced environment.

Additional Information:

We believe our people are at the heart of everything we do, which is why we offer a comprehensive training program to support you at every step in your new role.

We provide a place where you can “Be All You Are” as part of a diverse team delivering memorable hospitality and exceeding guest expectations.

Our hotel features 178 rooms, meeting rooms, a bar, restaurant, and fitness & sauna facilities.

To best serve our guests, fluency in English is required.

To help you settle into your role, we will arrange a one-night stay so you can experience our service firsthand.

If you believe you are the right candidate for the Waiter/Waitress role, please click ‘apply’. We look forward to hearing from you!

By working at Novotel London Waterloo, you will be part of the Accor network, a global leader in hospitality. With us, you can be authentic, work purposefully, grow, learn, enjoy, and explore limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality.

Our commitment to Diversity & Inclusion:

We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent, creating an environment where everyone feels they belong.

Additional Information:

Data Privacy:

When you submit an application to Accor UK Business & Leisure Hotels Limited, we process your personal data to consider and manage your application. We may also process data from third parties, such as former employers or third-party questionnaires. Your responses to questionnaires will not lead to automated decisions.

As data controllers, we comply with all relevant data protection legislation, including the GDPR and the Data Protection Act 2018. Details about data processing and your rights are available in our Employee Privacy Policy.