Waiter/Waitress

InterContinental Hotels Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a prestigious hotel in London as a Waiter/Waitress, providing exceptional service in a luxury setting. Enjoy competitive pay of £13.85 per hour plus tips, alongside numerous benefits including free meals, discounts, and career development opportunities. We seek passionate individuals eager to learn and contribute to a dynamic team.

Benefits

Free meals on duty

Amazing discounts for hotels and restaurants

50% discount in F&B outlets

Discounts from over 15,000 stores

28 days holiday including bank holidays

Company sick pay and life insurance

Subsidised childcare support

Professional career development

Qualifications

• Previous experience as a waiter, bartender, or barista is preferred.
• Experience in handling guest queries and concerns is a must.
• Willingness to learn new things and work as part of the wider hotel team.

Responsibilities

• Ensure guests have a positive experience by delivering great service.
• Greet guests and take their orders.
• Communicate with kitchen and bar about orders.

Skills

Customer Service

Teamwork

Communication

Problem Solving

Job description

Hotel: London Park Lane (LONHB), One Hamilton Place, Park Lane, W1J 7QY

At InterContinental London Park Lane, we are currently looking for a Waiter/Waitressto join our team in The Arch Bar and Wellington Lounge with an immediate start.

Welcome to InterContinental London Park Lane

Located at one of the capital's most prestigious addresses, where the late Queen Elizabeth II once resided. Our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.

We are committed to offer and provide our Waiters/Waitresses with a competitive salary and a large range of benefits. £13.85 per hourplus TRONC, paid overtime and great IHG perks including:

• Free meals on duty.
• Amazing discounts for our hotels and restaurants around the world for you and your friends & family.
• 50% discount in our F&B outlets
• Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.
• Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!

On top of these great benefits, we also provide:

• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days(Pro Rated)
• Company sick pay and life insurance for every employee
• Subsidised childcare support.
• Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities
• Most importantly, we’ll help you grow, and develop you as an individual and inspire incredible.

We are looking for a talented individual to join us as a Full Time Waiter/Waitress. The role will involve ensuring guests have a positive experience by delivering a great service, great food, and great drinks. Your duties will include greeting guests and taking their orders, communicating with members of the kitchen and bar about orders and carrying meals and beverages to the correct tables. Previous experience as a, waiter, bartender, or barista is preferred and experience in handling guest queries and concerns is a must! Above all you must be willing to learn new things and work as part of the wider hotel team.

If you think you’ve got what it takes, we would love to hear from you.

Our Waiters/Waitresses are:

• Passionate about delivering great service and great food and drinks.
• Experienced in working as waiter, barista, or host.
• Experienced with handling guests queries and concerns.
• Willing to learn new things and work as part of a wide hotel team.

At InterContinental London Park Lane, our ambition is to define our unique culture.

• The kind of culture that inspires you to be all you can be.
• An invitation to tap into your unique personality to deliver and achieve incredible things.
• An expectation to play your part in empowering and inspiring others.
• An opportunity to learn, grow and push what’s possible.
• The promise of a personal and professional journey
• A place where everyone can belong and feel part of something bigger.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days.

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.