Waiter / Waitress

Surety Hospitality; Letchworth; On-site; GBP 12,000 - 22,000; Full time

Benefits offered by this job

Free team food

Birthday meal on us

Christmas Day off

Paid time off for life’s big moments

25% team discount across Hickory’s

24/7 wellbeing support

Road trips to the Southern States, etc

Refer a friend scheme (£1000)

Job summary

Hickory's Smokehouse in Letchworth is hiring a Server to join our award-winning team. You’ll manage a restaurant section, take orders, and engage with guests, helping them feel welcome in a fast-paced, friendly setting. Our training and team culture support your growth and work-life balance.

With pay up to £15.80 per hour including tips and a range of benefits, you’ll be part of a vibrant hospitality family that values guest experience and personal development.

Qualifications

• No prior hospitality experience required; award-winning training provided.

Responsibilities

• Running a section within the restaurant and taking orders.
• Getting to know our local community and delivering hospitality.
• Ensuring guests leave happy and dancing out the door!

Job description

Join us as a Server and we can offer you a package of up to £15.80 per hour including Tip Jar

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

If you think you could love our guests as much as we do, you are bursting with enthusiasm & drive, we think you will fit right in.

Whether you are a lifelong chatterbox or need bringing out of your shell a bit, with loads of experience or new to all things hospitality our award-winning training & team will help you learn the skills to ‘own the floor’ and become a true hospitality star. You’ll be responsible for running a section within your restaurant, taking orders, getting to know our local community, and ensuring guests leave ‘dancing out the door’!

We look after our team and are passionate about promoting hospitality as a top career choice.

You’ll be rewarded with competitive pay & a host of benefits on offer. We can offer you real progression opportunities and a company culture that really cares and embraces work life balance.You work hard for us, and we will invest in you. Big time.

Why join Hickory's?

• A package of up to £15.80 per hour including Tip Jar – that’s up to £3.00 per hour in tips!
• £250k bespoke-built kitchen with USA-imported smokers
• Award-winning training & clear progression opportunities
• Free team food on shift & a birthday meal on us – Huge BBQ menu with endless possibilities!
• Christmas Day off
• Paid time off for life’s big moments (weddings, first day at school, moving into your first home & more
• 25% team discount across Hickory’s (Rising to 50% with loyal service)
• 24/7 wellbeing support & a culture that truly values work–life balance
• Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
• Up to £1000 for you – through the refer a friend scheme