Waiter / Waitress

Fallow; Greater London, London, North Shields; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a vibrant team at a modern British restaurant known for its sustainable approach and exceptional dining experiences. As a Waiter/Waitress, you will play a crucial role in delivering outstanding service and creating memorable moments for guests. With a focus on culinary creativity and hospitality, this position offers a unique opportunity to grow within a dynamic environment. Enjoy competitive benefits, including discounts and professional development opportunities, while being part of a team that values diversity and inclusivity. If you are passionate about food and hospitality, this role is perfect for you.

Benefits

Competitive salary

Career progression opportunities

Continuous learning and development

Free welcome lunch

50% restaurant discounts

Staff meal during shifts

Increased holiday entitlement

Enhanced parental leave

Sabbaticals after three years

Supplier trips and staff parties

Qualifications

• Previous experience in a high-quality, fast-paced restaurant.
• Strong communication and interpersonal skills.

Responsibilities

• Provide warm, professional, and attentive service.
• Guide guests through food and drink menus.
• Collaborate with kitchen and bar teams.

Skills

Customer Service

Communication Skills

Attention to Detail

Multitasking

Education

Experience as Waiter/Waitress

Job description

Fallow - Job Opportunity for Waiter/Waitress

Fallow was founded by three individuals in May 2019: chefs Jack Croft and William Murray, along with hospitality entrepreneur James Robson. This blend of culinary creativity, hospitality experience, and passion defines Fallow's DNA. Located in St James’s Market since November 2021, Fallow has received awards including Marie Claire and GQ’s ‘Sustainable Restaurant of the Year’ and the Caterer award for ‘Best New Restaurant’.

As a Waiter/Waitress at Fallow, you will deliver exceptional dining experiences through attentive service, deep menu knowledge, and a passion for hospitality. You will work with the front-of-house team to ensure seamless and memorable guest experiences.

Key Responsibilities:

• Provide warm, professional, and attentive service, making guests feel welcome and valued.
• Guide guests through food and drink menus, offering knowledgeable recommendations and pairings.
• Accurately take and deliver orders, maintaining high service standards.
• Collaborate with kitchen and bar teams for smooth communication and timely service.
• Maintain cleanliness and organization of the dining area according to health and safety regulations.
• Handle guest inquiries and requests professionally and efficiently.

About You:

• Previous experience as a Waiter/Waitress in a high-quality, fast-paced restaurant.
• Passion for food, sustainability, and delivering outstanding hospitality.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask under pressure.
• A proactive, positive team player.

The Benefits:

• Competitive salary and career progression opportunities.
• Continuous learning and development, including external courses like WSET and leadership training.
• Wellbeing initiatives, reward schemes, and staff recognition.
• Free welcome lunch for you and a guest.
• 50% restaurant discounts across the group, 25% Friends and Family discounts, and 50% retail discounts.
• Supplier trips, staff parties, and team socials.
• Staff meal during shifts, increased holiday entitlement after three years, enhanced parental leave after one year, and sabbaticals after three years.
• Fowl Mouth: an opportunity to organise professional pop-up nights at Fallow.

At Fallow, we are committed to fostering an inclusive environment that values diversity and promotes career growth for everyone.

Additional Details:

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Starting time: Immediate start

About Fallow: Modern British cuisine.