Waiter / Waitress

Harts Group; Greater London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Food & drink discount 50%

Meals with team

Holiday entitlement increasing

Monthly tastings

Career development coaching

Maternity & paternity packages

Wagestream wages access

Babbel language courses

Volunteering day

Cycle to Work

Hospitality Action support

CODE membership discounts

Opportunities to try new openings

Supportive team environment

Job summary

Harts Group is seeking a Waiter/Waitress for El Pastor Restaurant in Soho, London. The role focuses on delivering exceptional guest service, maintaining high standards, and communicating clearly with guests and team.

You will be part of a group known for award-winning food and a warm welcome, with opportunities for career development and team meals.

Qualifications

• Experience working as a Waiter or Waitress at a fast paced high quality restaurant.
• Strong command of English and clear communication.
• Friendly, positive attitude and guest-focused service.

Responsibilities

• Deliver exceptional guest service and be the face of a group known for warm welcomes.
• Communicate effectively at all times and manage guest expectations.
• Maintain high standards and ensure food and drink are consistently delivered.
• Develop knowledge of the menu, ingredients and allergens and work well with the team.

Skills

Waiter/Waitress experience

Guest service

Clear communication

Teamwork

Tools

English language

Job description

Waiter / Waitress | El Pastor Restaurant | Soho, London

El Pastor is a small group of Mexican taquerias in London, inspired by the decade the founders spent in Mexico City, running a cult nightclub and searching for the city’s best taco al pastor.

We pour our hearts into top quality authentic produce, making fresh tortillas daily using heritage corn and working directly with suppliers and cooperative farmers in Mexico. We are proud to have been awarded a Star by the Sustainable Restaurant Association.

This ethos is felt by our teams, they understand the journey of the ingredients and how important they are to the dishes they serve. El Pastor is deeply invested in sourcing the most wonderful mezcals and tequilas and making every day a fiesta.

Meaningful Rewards at Harts Group

• Waiter / Waitress Salary of £39,916 based on 48hrs
• 50% Off all Food & Drink across all Harts Group
• Sit down meals with you and your team
• Increasing holiday allowance on top of your 28 days paid holidays
• Monthly food & drink tastings to keep your tastebuds busy
• Career development, 1-on-1 coaching and training opportunities
• Enhanced Maternity & Paternity packages
• Access to Wagestream Platform where you can access your wages early and manage your money
• Learn a new language with access to Babbel language courses
• A paid volunteering day to support our communities and causes that matter to you
• Cycle to Work Scheme
• Access to Hospitality Action to support your wellbeing in and out of work
• CODE membership with amazing discounts in the Hospitality Industry
• Test drive our new openings, you are invited to a brilliant meal with the teams from our other Restaurants
• Working with a great group of individuals where you can be yourself and enjoy your career

Harts Group Way

We’re excited to hear from candidates who bring curiosity, commitment, and a passion for Hospitality. We believe in creating an inclusive, diverse, and equal workplace where everyone is valued. In return, we offer competitive salaries, opportunities for career development , and continuous training, all within a supportive and friendly team where camaraderie and mutual respect are at the heart of everything we do.

The Waiter / Waitress Role

• Experience working as a Waiter or Waitress at a fast paced high quality Restaurant
• A kind, friendly and positive attitude
• Consistently maintain the highest standards and deliver exceptional guest service
• Communicate effectively and clearly all times
• Be the face of a Group known for its’ warm welcome and guest care
• Managing and exceeding guest expectations
• Strong command of English language
• Good knowledge of our menus, ingredients, and allergens
• Strong team ethic showing respect for your colleagues
• Ensure exceptional quality food and drink is consistently delivered
• Interest and love for Mexican food and culture
• Passion for the Hospitality Industry and your own development is a must

Harts Group is a community of talented individuals, creating award-winning food, drink and offering industry-leading service. The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops, El Siete, Los Primos and Bar Daskal in London