Waiter / Waitress

MR; Croydon; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated front-of-house staff to maintain a clean and welcoming environment for guests. This role involves daily cleaning duties, including mopping, dusting, and sanitizing high-touch areas to ensure a pleasant experience for all visitors. The ideal candidate will exhibit a cheerful attitude, demonstrate excellent guest care, and follow safety protocols diligently. If you are passionate about cleanliness and providing exceptional service, this opportunity is perfect for you.

Qualifications

• Ability to maintain a clean and welcoming environment.
• Understanding of health and safety protocols.

Responsibilities

• Perform daily cleaning duties to maintain a professional environment.
• Sanitize high-touch areas and ensure cleanliness.

Skills

Clear Communication

Listening Skills

Professional Appearance

Positive Attitude

Job description

Critical skills needed for the job:

• Has the ability to speak clearly and listen attentively to guests and other team members.
• Has the ability to maintain a professional appearance and display a positive and enthusiastic approach to all tasks.

Front-of-house cleaning duties are essential for maintaining a clean, welcoming, and professional environment for guests. These duties typically include:

Daily Cleaning Duties

• Sweep and mop hard floors.
• Spot-clean spills and stains immediately.
• Dust and wipe tables, chairs, counters, and shelves.
• Polish glass and mirrors.
• Arrange furniture neatly after use.

Entrance and Reception

• Clean door handles, glass doors, and windows.
• Clean sinks, mirrors, and countertops.
• Refill soap, paper towels, and other supplies.
• Sanitize toilet areas and mop.
• Empty trash bins regularly.
• Replace liners and ensure bins are clean and odor-free.
• Dust and clean decorations like artwork, plants.
• Clean behind and under furniture.
• Disinfect high-touch areas, including railings and electronic devices.
• Set and clean dining tables promptly between guests.
• Sanitize menus and other guest touchpoints.

Health & Safety Considerations

• Use appropriate cleaning agents for each surface.
• Wear gloves and follow safety protocols.
• Display “Wet Floor” signs during and after mopping.
• Maintaining these tasks consistently ensures a pleasant and professional environment for guests.

Additional qualities include:

• Exhibit a cheerful and helpful attitude, and provide excellent guest care.
• Demonstrate a complete understanding of the menu.
• Follow instructions to achieve brand standards.
• Be capable of cross-training in all areas.
• Believe in delivering exceptional guest service.