Waiter / Waitress

Stonegate Group; Chester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

MiXR App discount 25% off food and 00r

VIP entry to our pubs and bars

Stonegate Xtra Rewards discounts

Flexible working

David Lloyd and PureGym discounts

Dental insurance

Stream – early wage access

Award-winning development programmes

Job summary

Stonegate Group is hiring for a Waiting Team role at Slug & Lettuce in Chester. No experience is required as full training will be provided. You will welcome guests, take orders, and deliver friendly, high-quality service in a fast-paced pub environment.

You’ll learn food and drink offerings, make recommendations, and help maintain a clean, safe venue for guests and team members. Join a vibrant, inclusive team with great development opportunities via Stonegate.

Qualifications

• No experience required; full training will be provided.
• Welcome and engage every guest to ensure high service quality.
• Maintain a clean and safe environment for guests and colleagues.

Responsibilities

• Welcome and engage every guest at Slug And Lettuce, Chester.
• Prepare and serve food and drinks of high quality.
• Make recommendations to elevate the guest experience.
• Maintain a clean, safe, and compliant venue environment.

Skills

Customer service

Hospitality

Communication

Teamwork

Job description

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

Location - Slug And Lettuce

Waiting Team

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

No experience is needed to join our waiting team – we’ll teach you everything you need to know. What’s important is your ability to welcome and engage every guest, ensuring the highest quality of service.

Can you…

• Welcome and engage every guestat Slug And Lettuce
• Prepare and serve our high-quality food and drink
• Make recommendations that elevate the guest experience
• Contribute to maintaining a clean and safe environment for guests and team members

A Little Bit About Us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Slug & Lettuce, Chester, is one of the most popular bars in the city. Situated just off the main high street, we are a great meeting place for lunch or a catch-up with friends. The venue has fantastic birdcage booths where customers can enjoy great value for money on an excellent range of food, beers, and wines and our extensive cocktail list, as well as Bottomless Brunches and Cocktail Masterclasses.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.