Front of House Team Member

Stonegate Group; Newcastle upon Tyne; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

MiXR App discount

Xtra Rewards

VIP entry

Hotel discounts

Flexible working

Gym discounts (David Lloyd / PureGym)

Dental insurance

Earned wages access

Job summary

Slug & Lettuce Newcastle Central is seeking Front of House Team Members to join a vibrant, inclusive team. You’ll help serve food and drinks, welcome guests, and contribute to a warm, memorable visit.

We’ll provide full training and ongoing support, with flexible shifts and a lively atmosphere across our pubs and bars.

Be part of Stonegate Group and enjoy perks like staff discounts, rewards programs, and early wage access as you grow with the team.

Qualifications

• Experience in customer-facing roles is beneficial.
• Able to connect with guests and colleagues.
• Willing to learn and follow guidelines to ensure safety and service quality.

Responsibilities

• Help prepare and serve our food and drinks.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

Skills

Customer service

Teamwork

Communication

Friendly demeanor

Job description

Location - Slug And Lettuce

Front of House Team Member

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive..

The Opportunity

At Slug And Lettuce, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our guests.

Can you …

• Help prepare and serve our delicious food and drinks at Slug And Lettuce.
• Offer friendly recommendations to enhance the guest experience.
• Contribute to maintaining a clean and safe environment for guests and team members.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. Based on Grainger Street, Slug & Lettuce, Newcastle Central is the perfect place for our guests to celebrate any occasion. We are a vibrant, friendly bar offering Bottomless Brunches, Afternoon Teas and and our fabulous 2-4-1 cocktails. Whether it's after-work drinks, lunch with friends, or that big night out, Slug & Lettuce, Newcastle Central is the ideal place for that fantastic experience for our guests.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.