Waiter, The Century Bar

The Gleneagles Hotel; Auchterarder; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Life Insurance

Employee Assistance Programme

Internal training opportunities

Internal career opportunities

Monthly recognition programme

Volunteering day yearly

Staff gym access

Cycle scheme

Job summary

The Gleneagles Hotel in Auchterarder is seeking a Bar Waiter to deliver a warm and memorable bar experience. You will serve drinks and food, present menus, and handle guest queries with care, while maintaining high standards of cleanliness and organisation.

The on target earning potential is £34,339 per year, including a base of £26,039 and gratuities of approximately £8,300. The company offers extensive benefits and development opportunities for dedicated team members.

Qualifications

• Experience in a similar bar role is preferred.
• Strong customer service and guest-facing skills.
• Excellent communication with guests and team members.
• Presents drinks and menus with care and professionalism.
• Pride in appearance and high service standards.

Responsibilities

• Deliver a warm and memorable bar experience for guests.
• Serve food and beverages and take guest orders.
• Present drink menus and make recommendations.
• Address guest queries with courtesy and positivity.
• Ensure bar and guest areas are clean and well-organised.
• Participate in training and knowledge development.
• Engage with guests to exceed expectations and enhance their stay.

Skills

Customer service

Team player

Communication

Presentation

Problem solving

Job description

COME AND JOIN US . . .

We are currently seeking attentive, talented and friendly Bar Waiter to join our Century Bar.

The on target earning potential for this role is £34,339 per annum - comprising a base salary of £26.039 plus a qualified estimate of £8,300 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

ABOUT GLENEAGLES

One of the world’s most iconic luxury hotels and country retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here’s a bit more detail on what we see you doing in this role:

• You’ll be delivering a warm and memorable bar experience for all our guests
• Serving food and beverage items and taking guest orders in will be your main daily focus
• You’ll present drink menus, make any specific recommendations and help to answer any guest queries
• Attending to any guest queries and enquiries in a caring and helpful manner, and with a commitment to dealing with their issues in a positive way
• Playing a significant part in making sure the beverage service runs without a hitch
• Delivering the highest cleanliness and organisation in all of the bar and guest areas
• Actively take part in training programmes and other knowledge enhancing initiatives
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way

The kind of person we’re looking for:

• Ideally, you’re currently established in a similar role, with an outstanding track record of achievements, however having a great attitude is essential
• You’re a team player with a welcoming personality who takes pride in the smooth running of the bar operation, understanding the importance of the finer details of service
• You have strong and effective communication; both with guests and within the department, ensuring those who need to be informed, the Head Bartender/ Assistant Manager and Manager, are so in order to effectively resolve any issues
• You take pride in your appearance and understand the importance of great presentation
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket

• Flexi points into yourPerkboxwallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service
• Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
• Subsidised, single occupancy, en-suite accommodation available on our grounds

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

*About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2026, our full-time employees can expect to receive around £8,300 in addition to their annual salary