Waiter/ess Montagu - Flexi Hours

Hyatt Regency; Greater London; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Discounted hotel stays

Free meals on duty

Uniform provided

Headspace membership

50% discount on food & drinks

Career development opportunities

Job summary

Hyatt Regency London – The Churchill in Marylebone is seeking a Waiter/ess for Montagu Flexi Hours. You will welcome guests, accurately take and relay orders, deliver meals and drinks, and maintain spotless dining areas while addressing guest inquiries with poise.

Experience in premium hospitality is preferred; you should have excellent communication and interpersonal skills, a guest‑centric mindset, and a willingness to learn.

Qualifications

• Previous experience in premium hospitality is preferred.
• Excellent communication and interpersonal skills.
• Guest-focused approach and ability to multitask.
• Willingness to learn and adapt to flexible shifts.

Responsibilities

• Welcome and engage with guests, accurately taking and relaying food and beverage orders.
• Deliver food and beverages efficiently, maintaining high standards of presentation and quality.
• Ensure the cleanliness and organization of the dining area is maintained to hygiene and safety regulations.
• Handle payment transactions accurately and address guest inquiries or concerns promptly and professionally.

Skills

Guest service

Communication

Interpersonal skills

Job description

Organization- Hyatt Regency London - The Churchill

About Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.

Flexi Hours

At Hyatt, there’s a home for every stage of your career. With Flexi Hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn’t know existed.

Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.

Duties and responsibilities related to the Waiter/ess – Montagu Flexi Hours role

• Welcome and engage with guests, accurately taking and relaying food and beverage orders to ensure exceptional service.
• Deliver food and beverages efficiently, maintaining high standards of presentation and quality.
• Ensure the cleanliness and organization of the dining area is maintained in accordance with hygiene and safety regulations.
• Handle payment transactions accurately and address guest inquiries or concerns promptly and professionally.

About You

Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.

Benefits Of The Waiter/ess – Montagu Flexi Hours

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages,abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.