Waiter - Cambridge

LGH - Holiday Inn; Cambridge; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Room benefit programme

Shopping discounts

Eye care

Legal advice

Counseling

Benefit plans

Cycle to work

Wellbeing tips

Recipe ideas

Active living tips

Wellbeing media

Breathing exercises

Support line

Recognition program

Free meals

Free parking

Job summary

Holiday Inn Cambridge is seeking a Front of House team member to deliver warm, high‑quality service in the restaurant and bar. You’ll engage with guests, take orders and upsell food and drinks to enhance every visit.

As a visible face of the hotel, you’ll help prepare the venue for service, maintain presentation standards, and contribute to a lively, welcoming atmosphere that encourages guests to return.

Qualifications

• Warm, friendly manner and enjoy engaging with guests
• Pride in delivering high standards of service and presentation
• Confident recommending food and drinks to enhance guest experience
• Enjoy working in a lively, fast paced team environment
• Positive attitude and welcoming atmosphere creation

Responsibilities

• Greet guests, take orders and serve in a courteous, attentive manner
• Recommend and upsell food and drinks to enhance guest experience
• Assist with venue setup and ensure presentation standards are met
• Provide accurate order preparation and timely service in a busy environment
• Maintain cleanliness and stock levels to support smooth service

Job description

Do you enjoy creating welcoming spaces and helping people feel genuinely looked after? Join our food and beverage team and play a key part in delivering memorable guest experiences every day. In this role, you'll provide friendly, high quality service in our restaurant and bar, engaging with guests, taking orders, and recommending food and drinks to enhance their visit. You'll also help prepare the venue for service, ensuring standards of presentation are always met. As a visible face of the hotel, your positivity, confidence, and attention to detail will help create an atmosphere where guests feel relaxed, valued, and keen to return.

• Have a warm, friendly manner and enjoy engaging with guests
• Take pride in delivering high standards of service and presentation
• Feel confident recommending food and drinks to enhance the guest experience
• Enjoy working in a lively, fast paced team environment
• Bring a positive attitude and enjoy helping create a welcoming atmosphere

Whether you're building your hospitality experience or already love being front of house, this role offers the chance to bring your personality to work and make every guest interaction count.

The Holiday Inn Cambridge is perfectly situated by a serene lake in Impington, offering guests a peaceful retreat amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge's colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a variety of dining options, including the Junction Restaurant and Bar, and the lobby lounge.

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For This role is ideal for someone who enjoys working with people and takes pride in great hospitality.