Waiter

LGH Hotel Management; Brook Street; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

IHG room benefit programme

Shopping discounts

Eye care

Legal advice

Counseling sessions

Wellbeing resources

Cycle to work

Free meals on duty

Free parking

Team recognition

Job summary

LGH Hotels Management is seeking frontline hospitality staff to join our restaurant and bar teams. You will provide friendly, high-quality service, engage with guests, take orders, and recommend food and drinks to enhance each visitor’s experience.

As part of a lively, fast-paced team, you’ll help prepare the venue for service, maintain presentation standards, and be a visible, positive ambassador for the hotel. This is ideal for those passionate about hospitality care and guest satisfaction.

Qualifications

• Experience in frontline hospitality and delivering high standards of service.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide friendly, high-quality service in our restaurant and bar.
• Engage with guests, take orders, and recommend food and drinks to enhance their visit.
• Help prepare the venue for service and ensure standards of presentation are met.
• Be a visible face of the hotel, contributing to a welcoming atmosphere.

Skills

Warm, friendly manner

Guest engagement

High presentation standards

Confident in recommending food & drink

Team player in fast-paced environment

Positive attitude

Job description

With 149 luxurious bedrooms, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all-day dining, and the exquisite Italian cuisine at 'Marcos.' The hotel also provides 24-hour room service and a well-equipped fitness club for guests to maintain their fitness routine. Marco's Italian also features a stylish and inviting atmosphere, perfect for both casual dining and special occasions. The restaurant's ambiance, combined with its exceptional food and service, ensures a memorable dining experience for all guests We take pride in offering a memorable experience for our guests. Our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content

Do you enjoy creating welcoming spaces and helping people feel genuinely looked after? Join our food and beverage team and play a key part in delivering memorable guest experiences every day. In this role, you'll provide friendly, high-quality service in our restaurant and bar, engaging with guests, taking orders, and recommending food and drinks to enhance their visit. You'll also help prepare the venue for service, ensuring standards of presentation are always met. As a visible face of the hotel, your positivity, confidence, and attention to detail will help create an atmosphere where guests feel relaxed, valued, and keen to return.,

• Have a warm, friendly manner and enjoy engaging with guests
• Take pride in delivering high standards of service and presentation
• Feel confident recommending food and drinks to enhance the guest experience
• Enjoy working in a lively, fast-paced team environment
• Bring a positive attitude and enjoy helping create a welcoming atmosphere

Whether you're building your hospitality experience or already love being front of house, this role offers the chance to bring your personality to work and make every guest interaction count

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For This role is ideal for someone who enjoys working with people and takes pride in great hospitality.