Waiter

The Ned; Langley; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Complimentary meals

Learning & development programmes

Exclusive rates at The Ned

Wellbeing and health benefits

Birthday off after a year and more

Paid volunteer day

Job summary

The Ned in the City of London is seeking a friendly Waiter to deliver exceptional service across our 10 restaurants. You will be the main point of contact for guests, using menu expertise and presentation to ensure every meal meets The Ned's high standards.

You will work across diverse venues, tailoring service to each restaurant's style—from casual to fine dining. We value a great personality, a willingness to learn, and a commitment to safety and a welcoming atmosphere.

Qualifications

• Excellent guest-facing service experience preferred.
• Great knowledge of food and drinks is advantageous but learnable.
• Desire to learn and progress through the monthly learning calendar.
• Commitment to diversity, equity, and inclusion in the workplace.

Responsibilities

• Be the main point of contact for guests throughout their visit.
• Use menu knowledge to answer queries and make recommendations.
• Maintain impeccable presentation and deliver a smooth operation with a friendly energy.
• Guard food and drink quality, ensuring Ned standards are upheld.
• Maintain a safe and clean environment for guests and team members.
• Shifts vary with 0700 starts to late finishes depending on the restaurant.

Skills

Guest service

Menu knowledge

Presentation

Communication

Teamwork

Job description

As a Waiter at The Ned, your primary objective is to deliver exceptional, tailored dining experiences across our diverse restaurants. You will serve as the main point of contact for guests, leveraging menu expertise and impeccable presentation to ensure every meal meets The Ned's high standards of quality and service, fostering a welcoming and safe environment., You'll have a fantastic personality, engaging with our customers to give them an exceptional service

Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus

We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must have the right to work in the UK to be considered for this role.

Waiters at The Ned are the smiling faces looking after the guests in any of our 10 restaurants - each serving a unique style of cuisine from around the world. Each restaurant has its own distinct look, vibe, and menus to compliment it, so you'll be delivering the perfect service for your venue - whether that's friendly and laid-back, the super polished standards of fine dining, or anything in between.

Do you want to join one of the best places to work in hospitality?, The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 248 hotel bedrooms.

Responsibilities

• Be the main point of contact for your guests' entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for
• Using your unrivalled knowledge of our menus, you'll answer all guests queries and provide recommendations to make sure every guest receives the perfect meal
• Even when not directly interacting with our guests you will be in full view so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy
• Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests
• Maintain a safe and clean restaurant environment, protecting our guests and your teammates from any possible harm
• Shifts vary between an 0700 start and a late finish, depending on the restaurant

What The Ned can give you:

• Estimated yearly pay of £36,820 - £17.70 per hour including service
• Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day