Waiter

The Ned; Greater London; On-site; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Staff meals

Development programmes

Exclusive rates for staying and eating

Wellbeing and health benefits

Birthday off after a year

Volunteer day

Refer a friend scheme

Social events

Employee assistance programme

Reward and recognition

Job summary

The Ned is hiring a Waiter in London. Join our team across ten restaurants and deliver exceptional guest service with knowledge of our globally inspired menus.

You’ll be the friendly face of the guest experience, ensuring the highest Ned standards, maintaining a clean, safe environment, and collaborating with restaurant management to provide superb service. Shifts range from 0700 starts to late finishes; you’ll enjoy benefits like staff meals, development programmes, special rates, wellbeing

Qualifications

• Excellent guest service and communication skills
• Good knowledge of food and drinks; menu comprehension is a plus
• Willingness to learn and progress within the role

Responsibilities

• Be the main point of contact for guests and tailor service to deliver excellent experiences
• Answer guest queries with knowledge of menus and provide recommendations
• Maintain an impeccably presented appearance and support a slick operation
• Guard food and drink quality and presentation to Ned standards; ensure safety and cleanliness

Job description

Waiters at The Ned are the smiling faces looking after the guests in any of our 10 restaurants - each serving a unique style of cuisine from around the world. Each restaurant has its own distinct look, vibe, and menus to compliment it, so you’ll be delivering the perfect service for your venue - whether that’s friendly and laid-back, the super polished standards of fine dining, or anything in between.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Waiter

About The Ned:

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.

Reporting into the restaurant management team and as the friendly face of the guest experience you will:

• Be the main point of contact for your guests’ entire visit, tailoring your service to deliver the exceptional experiences that The Ned is known for
• Using your unrivalled knowledge of our menus, you’ll answer all guests queries and provide recommendations to make sure every guest receives the perfect meal
• Even when not directly interacting with our guests you will be in full view so you will always be impeccably presented, delivering a slick operation, all with a friendly and open energy
• Be the last guardian of food and drink quality and presentation, never letting anything lower than Ned standards reach our guests
• Maintain a safe and clean restaurant environment, protecting our guests and your teammates from any possible harm
• Shifts vary between an 0700 start and a late finish, depending on the restaurant

What The Ned can give you:

• Estimated yearly pay of £36,820 - £17.70 per hour including service
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Stream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance programme – 24/7 advice and support
• Reward and recognition initiatives

What you can bring to the role:

• You’ll have a fantastic personality, engaging with our customers to give them an exceptional service
• Great all-round food and drinks knowledge is an advantage, but we can teach you everything you need to know about our menus
• We love people to continuously improve, so if you have the desire to learn and progress then you can take part in loads of learning here at The Ned as part of our monthly learning calendar

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must have the right to work in the UK to be considered for this role.

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