Waiter

Chelsea Arts Club; Greater London; On-site; GBP 21,000 - 27,000; Full time

Job summary

Chelsea Arts Club in London is seeking a professional Waiter to deliver an exceptional dining experience to Members and their guests. You will provide attentive, personable service across all food and beverage offerings while upholding Club standards.

You'll set up, maintain and clear tables, take orders, serve promptly, and know the menu, wines, and dietary considerations. Flexibility for evenings, weekends and events is essential to support private functions and the busy service environment.

Qualifications

• Previous experience as a waiter or front-of-house role in hospitality.
• Excellent customer service and professional manner.
• Strong communication and interpersonal skills.
• Ability to work calmly in a fast-paced environment.
• Flexible to work evenings, weekends and events.

Responsibilities

• Provide warm, professional service to Members and guests.
• Set up, maintain and clear tables to the required standard.
• Take orders accurately and use the club's systems.
• Serve food and drinks promptly with correct presentation.
• Know dishes, wines and beverages and offer recommendations.
• Advise diners on allergies and dietary needs.
• Support service across dining, bar, functions, and private events.
• Maintain clean, stocked service areas.
• Follow hygiene, health & safety regulations.

Skills

Customer service

Communication

Attention to detail

Team player

Front-of-house experience

Job description

Job Purpose

To deliver an exceptional dining and service experience toMembers and their guests within aPrivateMembers’Club. The Waiter plays a key role in providing attentive, professional, and personable service across all food and beverage offerings, ensuringClub standards and expectations are consistently met.

Key Responsibilities

• Provide warm, professional, and engaging service toMembers and guestsat all times, to the style and standard as specified by theDining RoomManager.

• Set up,maintain, and clear tables to the required standardofservice.

• Take food and beverage orders accurately and efficiently, using theClub’s ordering systems.

• Serve food and drinks promptly, ensuring correct presentation and attention to detail.

• To have full knowledge of the dishes,winesand beverageson the menu andprovide explanations andoffer recommendations whenappropriate.

• Be competent in advisingdinerswith food allergies or dietary requirements by liaising with the kitchen and bar teams.

• Support service across à la carte dining, bar service, functions, and private events.

• Ensure service areas are clean, organised, and well-stocked throughout service.

• Adhere to all food hygiene, health & safety, and licensing regulationsand ensure the Dining Room ismaintainedtoa high levelof cleanliness.

• Communicate effectively with kitchen and bar teams to deliver seamless service.

• HandleMember requests and queries professionally, escalating issues whenrequired.

• Follow cash handling and payment procedures accurately.

• Support colleagues and contribute positively to a collaborative team environment.

Person Specification

• Previousexperience as a Waiter or in a similar front-of-house role within hospitality

• Strong customer service skills with a friendly, professional manner

• Excellent communication and interpersonal skills

• Ability to work calmly and efficiently in a fast-paced environment

• High levelof attention to detail and presentation

• Flexible approach to working hours, including evenings, weekends, and events

• A team-focused attitude with a willingness to support colleagues

• Experience working in a high-quality hospitality setting (PrivateMembers’Club, hotel, or premium restaurant) – desirable

• Knowledge of food safety and service standards – desirable

• Food Safety / Food Hygiene Level 2 – desirable

Reporting Line

Reports to:Dining RoomManager