Waiter

Utilita Arena; Greater London; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible shifts

Weekly pay

Sociable team

Growth opportunities

Job summary

The Addison, London, is seeking an enthusiastic Waiter to join its opening team. You will deliver warm, knowledgeable, and attentive service in a premium setting, guiding guests through menus and creating memorable experiences during live events.

This casual role offers flexible shifts to fit around events and business needs, with opportunities to grow within Legends Global. Ideal candidates bring prior luxury hospitality experience and a passion for high-level guest service.

Qualifications

• Previous experience in premium, luxury or VIP hospitality is essential.
• A passion for hospitality and creating memorable guest experiences through warm, personalised service.
• Excellent communication skills with the confidence to engage guests in a professional and approachable manner.
• The ability to thrive in a fast-paced environment while maintaining attention to detail, composure, and service excellence.
• A positive, reliable, and team-oriented attitude, with a genuine enthusiasm for food, drink, live entertainment, and London's hospitality scene.

Responsibilities

• Deliver warm, engaging, and professional table service, creating exceptional experiences for every guest from arrival through to departure.
• Confidently guide guests through food and beverage menus, take accurate orders, and ensure seamless delivery of dishes and drinks.
• Build genuine guest connections, anticipating needs, handling requests professionally, and resolving issues with a positive, solutions-focused approach.
• Maintain immaculate presentation standards across dining areas, service stations, and tables while adhering to all food safety, hygiene, and licensing requirements.
• Collaborate closely with kitchen, bar, and front-of-house teams to deliver efficient service and uphold The Addison's high standards of hospitality and guest experience.

Job description

The Venue

The Addison - Where good taste sounds better. A new destination where world-class music, exceptional hospitality and unforgettable experiences come together in the heart of Olympia.

The Role

As a Waiter at The Addison, you'll help create memorable dining and social experiences in one of London's newest hospitality destinations. Combining exceptional food and drink, live music, and effortless service, The Addison will offer guests a place to connect, unwind, and be entertained. You'll deliver warm, knowledgeable, and attentive service while helping to shape the guest experience from day one as part of our opening team.

This is a casual opportunity, offering shifts based on business needs, events and operational requirements.

The Responsibilities

• Deliver warm, engaging, and professional table service, creating exceptional experiences for every guest from arrival through to departure.
• Confidently guide guests through food and beverage menus, take accurate orders, and ensure seamless delivery of dishes and drinks.
• Build genuine guest connections, anticipating needs, handling requests professionally, and resolving issues with a positive, solutions-focused approach.
• Maintain immaculate presentation standards across dining areas, service stations, and tables while adhering to all food safety, hygiene, and licensing requirements.
• Collaborate closely with kitchen, bar, and front-of-house teams to deliver efficient service and uphold The Addison's high standards of hospitality and guest experience.

What we're looking for

• Previous experience in premium, luxury or VIP hospitality is essential, with a strong understanding of delivering personalised guest experiences in high‑end venues.
• A passion for hospitality and creating memorable guest experiences through warm, personalised service.
• Excellent communication skills with the confidence to engage guests in a professional and approachable manner.
• The ability to thrive in a fast‑paced environment while maintaining attention to detail, composure, and service excellence.
• A positive, reliable, and team‑oriented attitude, with a genuine enthusiasm for food, drink, live entertainment, and London's hospitality scene.

What's in it for you?

• Competitive Rate of Pay – Earn a strong hourly rate for your work, above the London Living Wage.
• Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance.
• Weekly Pay – Get paid every week for the shifts you’ve worked.
• Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.
• Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.

Recruitment Process Outlined

• 1st Stage - Screening Call with People Operations Manager

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.