Waiter

Ivy Restaurants Ltd; Cheltenham; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Competitive Industry pay

Management Career Development Program

Extra holiday allowance

50% staff discount

Gift voucher for anniversaries

Refer a Friend Bonus

Discounts on retailers

Guaranteed 20 hours minimum contract

Job summary

The Ivy Collection is seeking a Waiter who delivers quick, friendly, and professional service at all times, confidently sharing menu knowledge to ensure guests have the very best Ivy experience.

We offer competitive hourly pay (plus Tronc), a guaranteed minimum 20 hours per week, and benefits including 50% staff dining discount for you and up to three friends, extra holiday allowance after five years, and a refer-a-friend bonus.

Qualifications

• Provide quick, friendly, and professional service at all times.
• Confidently share menu knowledge with guests to enhance the Ivy experience.
• Be professional and well-mannered with guests and colleagues.

Responsibilities

• Deliver quick, friendly, and professional service at all times.
• Recommend menu items and upsell where appropriate to guests.
• Ensure guests have an exceptional Ivy experience through attentive service.

Skills

Customer service

Teamwork

Professional conduct

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Waiter

involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us.

About you:

You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members.

The Ivy Collection

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.