Wait and Bar Team Member

Hyatt Place Leeds; Leeds; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible working opportunities

Hotel staff discounts

Staff meals on duty

Minimum 30 days holiday

Free staff parking

Access to gym facilities

Job summary

Aimbridge Hospitality is seeking a front-of-house team member to ensure guests have a positive dining experience. You will greet guests, take orders, serve food and drinks, and handle payments in a busy hotel dining environment.

You will maintain a clean, well-stocked dining area, assist with food preparation as needed, and collaborate with colleagues to uphold Aimbridge’s four pillars of People, Product, Guest and Performance.

Qualifications

• Food and Beverage experience isn't essential, but you must be passionate about delivering an exceptional guest experience.
• Strong communication skills and ability to engage with guests professionally.
• Ability to work well in a team and support colleagues across the hotel.
• Attention to detail and keeping a clean, organized dining area.
• Flexible to work varying shifts, including nights, weekends and holidays.

Responsibilities

• Greet guests, take orders, serve food and drinks, and handle payments.
• Maintain a clean dining area and restock supplies.
• Assist with food preparation as needed and support the wider hotel team.

Skills

Excellent guest service

Strong communication

Team player

Attention to detail

Flexible shifts

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme

Benefits

• Flexible working opportunities
• Company sick pay - Giving you piece of mind when you need it the most
• Access to hotel gym facilities
• Minimum of 30 days holiday
• Staff meals on duty
• Paid breaks
• Starting salary above national minimum wage
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Free staff parking

A day in the life of…

As a member of our team you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’