VP – Markets Issue Management

06500 Citigroup Global Markets Limited; Belfast; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading global financial institution is looking for a VP in their Markets Issue Management team in Belfast. This hybrid role encompasses governance, quality control, and assurance, requiring strong analytical and interpersonal skills to support issue resolution across the organization. Join Citi to build your career within a supportive and innovative environment, alongside receiving excellent benefits.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

Discretional annual performance-related bonus

Private medical insurance packages

Employee Assistance Program

Pension Plan

Special discounts for employees, family, and friends

Access to a wide array of learning resources

Qualifications

• Advanced analytical skills with strong critical thinking.
• Understanding of Citi's Issue management framework.
• Strong written and verbal communication skills.

Responsibilities

• Support effective issue management governance including monitoring, reporting, and escalation.
• Provide analytical input into issue governance forums.
• Partner closely with stakeholders to converge issue management methodologies.

Skills

Analytical Thinking

Communication

Constructive Debate

Controls Lifecycle

Issue Management

Management Reporting

Policy and Procedure

Risk Management

Root Cause Analysis

Tools

MS Office (Excel, SQL, Word, PowerPoint)

Tableau Reporting Prep/Creator

Job description

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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills into the Markets Controls function who is seeking a VP in the Markets Issue Management team that is responsible for supporting overall issue management, including governance, quality control, quality assurance and supporting 2nd and 3rd line audits/reviews.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This role will support on time and effective remediation via engagement with peers in the Markets business and stakeholders across the 2nd and 3rd lines of defense, including governance and associated reporting, across the full issue life cycle.

The role is a hybrid role encompassing a technical reporting skillset alongside a fundamental in-depth knowledge of enterprise issue management policy/framework, control design principles and effectiveness, quality control methodology.

What you’ll do

Support effective issue management governance inclusive of activation, closure, monitoring, reporting, change management and escalation to promote timely issue resolution

Provide analytical input into issue governance forums and the Markets Issue Coordination Meetings

Interpret, credibly challenge and communicate issue management policy requirements (and associated standards/procedures) to ensure conformance

Support issue read-across assessments to develop approaches for addressing broader corporate/thematic emerging issues

Support the ‘Executive’ reporting over Scorecard and high severity/prioritized issues and track and monitor other ‘key metrics’

Partner closely with stakeholders across the 3 lines of defense to understand and converge issue/MCA mapping methodologies

Partner closely with the Markets Analytics team on issue management central reporting needs/tooling

What we’ll need from you

Understanding of Citi’s Issue management framework and data interrogation and analytical skills

Comfortable working in excel and building data queries, developing impactful reporting

Self-starter, flexible, innovative and adaptive

Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization

Strong written and verbal communication and interpersonal skills

Advanced analytical skills with strong critical thinking and aptitude to implement technical/regulatory requirements

Proficient in MS Office applications (Excel, SQL or equivalent, Word, PowerPoint) and other analytics applications a plus (, Tableau Reporting Prep/Creator)

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of Markets, the issue management framework and interaction across the 3 lines of defense.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

A discretional annual performance related bonus

Private medical insurance packages to suit your personal circumstances

Employee Assistance Program

Pension Plan

Special discounts for employees, family, and friends

Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Controls Governance & Oversight

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills into the Markets Controls function who is seeking a VP in the Markets Issue Management team that is responsible for supporting overall issue management, including governance, quality control, quality assurance and supporting 2nd and 3rd line audits/reviews.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This role will support on time and effective remediation via engagement with peers in the Markets business and stakeholders across the 2nd and 3rd lines of defense, including governance and associated reporting, across the full issue life cycle.

The role is a hybrid role encompassing a technical reporting skillset alongside a fundamental in-depth knowledge of enterprise issue management policy/framework, control design principles and effectiveness, quality control methodology.

What you’ll do

Support effective issue management governance inclusive of activation, closure, monitoring, reporting, change management and escalation to promote timely issue resolution

Provide analytical input into issue governance forums and the Markets Issue Coordination Meetings

Interpret, credibly challenge and communicate issue management policy requirements (and associated standards/procedures) to ensure conformance

Support issue read-across assessments to develop approaches for addressing broader corporate/thematic emerging issues

Support the ‘Executive’ reporting over Scorecard and high severity/prioritized issues and track and monitor other ‘key metrics’

Partner closely with stakeholders across the 3 lines of defense to understand and converge issue/MCA mapping methodologies

Partner closely with the Markets Analytics team on issue management central reporting needs/tooling

What we’ll need from you

Understanding of Citi’s Issue management framework and data interrogation and analytical skills

Comfortable working in excel and building data queries, developing impactful reporting

Self-starter, flexible, innovative and adaptive

Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization

Strong written and verbal communication and interpersonal skills

Advanced analytical skills with strong critical thinking and aptitude to implement technical/regulatory requirements

Proficient in MS Office applications (Excel, SQL or equivalent, Word, PowerPoint) and other analytics applications a plus (, Tableau Reporting Prep/Creator)

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of Markets, the issue management framework and interaction across the 3 lines of defense.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

A discretional annual performance related bonus

Private medical insurance packages to suit your personal circumstances

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Issue Management

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy and Procedure, Risk Management, Root Cause Analysis.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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