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SVP – Markets Issue Management

Citi

Belfast

On-site

GBP 70,000 - 100,000

Full time

22 days ago

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Job summary

A leading financial institution based in Belfast is seeking a Senior Vice President for Markets Issue Remediation Quality Assurance (QA). This role involves managing issue resolution, leveraging strong analytical abilities to enhance overall governance and controls within the Markets business. You will collaborate with various teams to ensure effective execution of remediation strategies, making a significant impact on service delivery and risk management. Citi offers competitive compensation, a hybrid working model, and extensive benefits to support employee wellbeing.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretional annual performance related bonus

Private medical insurance packages

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to learning and development resources

Qualifications

Advanced analytical skills with strong critical thinking.
Understanding of audit methodology and issue management framework.
Ability to analyze processes and recommend improvements.

Responsibilities

Support effective issue management including identification and remediation.
Drive engagement across high severity issue remediations.
Partner with colleagues to ensure effective project management and execution.

Skills

Analytical Thinking

Communication

Root Cause Analysis

Risk Management

SVP – Markets Issue Remediation Quality Assurance (QA)

Citi Belfast, Northern Ireland, United Kingdom

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SVP – Markets Issue Remediation Quality Assurance (QA)

Citi Belfast, Northern Ireland, United Kingdom

3 days ago Be among the first 25 applicants

Join to apply for the SVP – Markets Issue Remediation Quality Assurance (QA) role at Citi

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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills into the Markets Controls function who is seeking an Senior Vice President in the Markets Issue Management team that is responsible for supporting overall issue management, including governance, quality control, quality assurance and supporting 2nd and 3rd line audits/reviews.

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

This IQA role will primarily focus on delivering effective and on-time delivery of issue remediation across the Markets business at Citi. The role integrates in-depth knowledge of risk practices, control design and implementation, and audit validation methodology with a solid understanding of the effective partnership required across the first, second and third lines to complete remediation effectively.

What You’ll Do

Support effective issue management, including issue identification, root cause analysis/evaluation, remediation, closure, monitoring, reporting, change management and escalation to promote comprehensive, consistent, accurate, and timely issue resolution
Drive Markets IQA engagement across the full lifecycle of high severity issue remediations and key remediation programs
Act as a key resource for Markets Issue owners to advise and support on the effective design and implementation of key control remediations
Partner with colleagues to build highly effective relationships across the Markets business to ensure remediation design and implementation is effectively project managed and executed in co-ordination with second and third lines
Improve IA engagement by promoting awareness and knowledge of IA methodology
Support the IQA program for Markets, ensuring adherence with IQA relevant policies and procedures

What We’ll Need From You

Understanding of audit methodology and issue management framework
Advanced analytical skills with strong critical thinking and aptitude to implement technical/regulatory requirements
Ability to operate in large-scale initiatives, cross functional organizations, ambiguous environments and exhibit agility in navigating from current state to proposed solutions
Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision-making/resolution in a collaborative approach.
Ability to analyze a process and recommend ways to improve design and operating effectiveness of controls.

What We Can Offer You

This is a role that'll offer you the opportunity to build an in-depth knowledge of Markets, the issue management framework and interaction across the 3 lines of defense.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Issue Management

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Issue Management, Management Reporting, Policy and Procedure, Risk Management, Root Cause Analysis.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

Seniority level

Seniority level
Not Applicable

Employment type

Employment type
Full-time

Job function

Job function
Business Development and Sales
Industries
Banking, Financial Services, and Investment Banking

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