VP, Defect Governance & Test Excellence

STATE STREET CORPORATION; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

STATE STREET CORPORATION is seeking an experienced Defect Test Manager to lead defect governance across complex Alpha implementations in the United Kingdom. You will work with Implementation Test Leads, programme leadership, business and technology teams, clients and vendors to manage the full defect lifecycle from identification to closure.

The role emphasizes a disciplined, data-driven approach to defect management across front, middle and back-office processes and data flows, ensuring timely

Qualifications

• End-to-end defect lifecycle management and governance.
• Defect triage leadership, severity and priority assessment, and risk-based decision-making.
• Advanced defect reporting, trend analysis, ageing analysis and executive dashboards.
• Root-cause analysis, corrective-action tracking and quality improvement.
• Advanced knowledge of Jira, configuring workflows and producing consolidated reporting across multiple client implementations.
• Leadership of globally distributed teams and cross-functional stakeholders.
• Clear, concise, evidence-based communication at governance forums.

Responsibilities

• Own and enhance the defect management framework, operating model and governance standards across Alpha testing activities and client implementations.
• Manage end-to-end defect lifecycle across all test phases, including identification, validation, prioritisation and remediation.
• Define and enforce defect severity, priority, ownership, SLA expectations and closure criteria.
• Chair defect triage and review forums to ensure decisions reflect business impact and risk.
• Maintain a controlled defect backlog with ownership, target dates, dependencies and escalation paths.
• Provide objective defect metrics, trend analysis and quality insights for governance and reporting.
• Ensure defects, risks, workarounds and deferments are assessed, approved and traceable.
• Coordinate cross-functional teams to remove impediments and accelerate resolution.

Skills

Defect lifecycle governance

Defect triage leadership

Risk-based decision making

Executive dashboards

Root-cause analysis

Jira

Distributed teams leadership

Stakeholder communication

Education

Bachelor’s degree or equivalent

Tools

Jira

Job description

STATE STREET CORPORATION is seeking an experienced Defect Test Manager to lead defect governance across complex Alpha implementations in the United Kingdom. You will work with Implementation Test Leads, programme leadership, business and technology teams, clients and vendors to manage the full defect lifecycle from identification to closure.

The role emphasizes a disciplined, data-driven approach to defect management across front, middle and back-office processes and data flows, ensuring timely