Voyage Operations Team Leader

Home | James Fisher And Sons Plc; City of Westminster; Sur place; GBP 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Career growth opportunities

Inclusive culture

Safety and innovation focus

Résumé du poste

James Fisher and Sons Plc is seeking a Voyage Operations Team Leader to manage and develop a team of Voyage Operators, delivering technical and commercial support for safe and efficient voyages. The role combines leadership with hands-on operational oversight and a strong focus on regulatory compliance.

You will liaise with internal and external stakeholders, oversee governance, and drive continuous improvement initiatives to optimise performance across voyages and services.

Qualifications

• Knowledge of chemical and oil tanker operations is essential.
• Experience leading or supervising a team.
• Experience in Voyage Operations, Chartering, Ship Brokerage or Port Agency is preferred.
• Strong commercial awareness and ability to make sound operational decisions.

Responsabilités

• Lead and develop a team of Voyage Operators, providing day-to-day line management and performance oversight.
• Deliver technical and commercial support across voyage operations activities.
• Manage third-party service contracts (tug, port agency, bunkers).
• Monitor legislation and ensure compliance with Group policies and regulatory requirements.
• Lead governance activities, including environmental reporting and Group reporting.
• Provide out-of-hours Voyage Operations support on a rotational basis.
• Identify opportunities to enhance operational efficiency, compliance and service delivery.

Connaissances

Team leadership

Voyage operations

Stakeholder management

Regulatory compliance

Communication skills

Description du poste

As Voyage Operations Team Leader, you will play a pivotal role in supporting the commercial success and operational performance of the business. Leading a team of Voyage Operators, you will provide both commercial and technical expertise to ensure the safe, efficient, and compliant execution of voyages. This role combines hands-on operational oversight with people leadership, driving high standards, optimising performance, and supporting the delivery of exceptional service to customers and stakeholders. What you'll be doing: People Leadership

• Lead, support and develop a team of Voyage Operators, providing day-to-day line management and performance oversight.
• Coach and train new team members, ensuring a smooth onboarding experience and ongoing professional development.
• Provide leadership cover for the Head of Voyage Operations as required.

Operational and Commercial excellence

• Deliver technical and commercial support across a range of voyage operations activities, including chemical and CPP cargo compatibility, tank preparation, port and berth suitability, and cargo stowage planning.
• Provide day-to-day operational and commercial support to the Voyage Operations team, ensuring the efficient execution of voyages.
• Manage key third-party service contracts, including tug, port agency and bunkers.
• Build and maintain strong working relationships with internal and external stakeholders, customers and service providers.
• Monitor and maintain awareness of relevant legislation, industry regulations and best practice impacting voyage operations.
• Ensure Voyage Operations procedures remain effective, compliant and aligned with Group policies, legislative and business requirements.
• Lead Voyage Operations governance activities, including environmental regulatory reporting, audit and Group reporting requirements.
• Provide out-of-hours Voyage Operations support on a rotational basis.

Continuous Improvement and Projects

• Lead projects and improvement initiatives, or provide subject matter expertise to support wider business objectives.
• Identify opportunities to enhance operational efficiency, compliance and service delivery across the function.

• Knowledge of chemical and oil tanker operations is essential, with the ability to apply technical expertise to support safe and efficient voyage execution.
• Previous experience leading, mentoring or supervising a team, with a proven ability to motivate and develop others.
• Previous experience in Voyage Operations, Chartering, Ship Brokerage or Port Agency.
• Strong commercial awareness and the ability to make sound operational decisions that support business objectives.
• Excellent attention to detail, with a focus on accuracy, compliance and problem-solving.
• Self-motivated, proactive and able to work independently while managing competing priorities.
• Proven ability to build and maintain effective working relationships with a wide range of internal and external stakeholders.
• Strong written and verbal communication skills, with the confidence to engage professionally across all levels of the business.
• Ability to perform effectively in a fast-paced operational environment and respond positively to changing business needs.

James Fisher is a global engineering services company operating across Energy, Defence, and Maritime Transport. With a strong heritage in maritime operations, we now deliver innovative solutions in challenging environments. Our One James Fisher strategy is focused on building a unified, sustainable business within the Blue Economy, driving progress through technology, expertise, and collaboration. With two centuries of maritime shipping and innovation, James Fisher is a trusted partner in the safe and efficient movement of the world's critical resources. As a market leader in ship-to-ship transfer and coastal shipping, we help customers protect people, cargo and infrastructure while shaping the future of global maritime transport.

You can find out more about Maritime transport here

• Competitive benefits tailored to the division
• Opportunities for career growth and visibility across the organisation
• A supportive, inclusive culture that values your idaas and contributions
• Work that truly makes a difference in safety, innovation, and global capability