Volvo Car Sales Executive

Listers Group; Worcester; On-site; GBP 43,000 - 58,000; Full time

Benefits offered by this job

33 days holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on shops,

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional

Company Events

Job summary

Listers Group operates the Volvo Worcester dealership and is seeking a Car Sales Executive to match customers with the right vehicle and manage financing and contracts from first contact through to sale.

You will focus on building rapport, explaining features and add-ons, and ensuring total customer satisfaction while working to monthly targets. A UK driving licence is essential and training is provided.

Qualifications

• Ability to build rapport with customers
• Hold a valid UK driving licence
• Motor trade/ automotive experience preferred but training provided

Responsibilities

• Build trust, communicate effectively and exceed customer expectations.
• Maximise opportunities through prospecting, follow-up calls, inbound inquiries, walk-ins and online enquiries.
• Hit monthly KPIs for unit sales, profit per unit, finance penetration and add-ons.
• Adhere to FCA and data protection obligations and correctly collect customer data.

Skills

Customer service

Communication

Prospecting

Target achievement

Job description

Job Introduction

We are currently recruiting for a Car Sales Executive to join our Volvo Dealership in Worcester. The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 9am to 5pm on Saturdays and 10am to 4pm on Sundays). Benefits include use of a company car and an OTE of £50,250.

Role And Responsibilities

As a Sales Executive with Listers you'll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. It's all about matching the person to the right car and ensuring they have the features and add-ons to suit. From financing to contracts, you'll aim for total customer satisfaction right through the process.

• You will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression.
• Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries.
• Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products.
• Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.

About You

• This may suit someone who has previously worked as a car sales executive, retail manager or sales manager.
• Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets.
• The ability to quickly establish and build rapport with our customers.
• Hold the potential to forge a successful career in the industry.
• You will hold a valid UK drivers licence.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What We Offer

• 33 days holiday including bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then . If you are looking for similar motor trade jobs you can also join our Talent Bank.