Volunteer Services Officer - Sunderland

NHS; Sunderland; On-site; GBP 26,000 - 30,000; Full time

Job summary

Join a leading charity as a Volunteer Services Officer at Sunderland Hospital. You will coordinate volunteer services, managing volunteers to provide vital support for terminally ill patients and their families. This full-time role aims to enhance community care and make a significant difference in end-of-life experiences.

Benefits

25 days annual leave plus 8 public holidays

Competitive parental/sick leave policy

Training and professional development

Pension schemes

Childcare cost assistance

Qualifications

• Experience of working with and managing volunteers in a health, social care or charitable sector.
• Strong planning and operational service delivery skills.
• An understanding of the needs of different communities.

Responsibilities

• Deliver and coordinate volunteer services.
• Manage and supervise volunteers for end-of-life care.
• Develop partnerships with community groups.

Skills

Communication

Project Management

Volunteer Management

Planning

Education

Relevant qualifications in health or social care

Job description

Job summary

Are you passionate about volunteering? Join our new Hospital Companion Services Team at Sunderland Hospital. This is an exciting opportunity to make a real difference in the lives of patients. Apply today and start your rewarding journey with us!

Main duties of the job

The successful candidate will be responsible for delivering and coordinating volunteer services, which includes managing and supervising volunteers, receiving referrals, and matching volunteers with terminally ill individuals and/or their carers

About us

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 3,500 staff and 5,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.

Details Date posted

10 June 2025

Pay scheme

Other

Salary

£26,370 to £29,297 a year

Contract

Fixed term

Duration

2 years

Working pattern

Full-time

Reference number

6418

Job locations

Sunderland Royal Hospital

Sunderland

SR4 7TP

Job description Job responsibilities

We are recruiting for a Volunteer Services Officer to join our Companion Services Team based at Sunderland Hospital

Salary: £26,370 to £29,297 per annum

Contract Type: 2 years Fixed Term

Hours: Full Time: 35 hours per week Monday to Friday

Advert closes: 22nd June 2025

We are seeking an individual who is passionate about volunteering and understands the significant impact volunteers can have in providing end-of-life care for individuals, their families, and carers. This is an exciting role within our new Hospital Companion Services Team based at Sunderland Hospital.

The successful candidate will be responsible for delivering and coordinating volunteer services, which includes managing and supervising volunteers, receiving referrals, and matching volunteers with terminally ill individuals and/or their carers. Our volunteer services encompass the Helper and Companion Service, bereavement support, and assistance for care homes, people with dementia, and vulnerable groups.

Additionally, this role involves developing strong partnerships with community groups and organisations to enhance end-of-life care for everyone in the area.

What were looking for:

• Experience of working with and managing volunteers in a health, social care or charitable sector
• Strong planning and operational service delivery skills
• An understanding of the needs of different communities, including people with protected characteristics
• Excellent communication skills
• Experience in volunteer management
• A willingness to travel across the North East
• Knowledge and experience of end of life care

What's in it for you:

• Annual leave allowance 25 days plus 8 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with childcare cost (T & C's apply)
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit Hub Discount Scheme
• Life assurance for all employees

To apply, please complete the online application, uploading your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

For more information or an informal chat please contact Gill White, Head of Operations, North-East Services 0191 2191000

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyones unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

Were committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [e-mail]

This role will be subject to receiving an enhanced DBS criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

Job description Job responsibilities

We are recruiting for a Volunteer Services Officer to join our Companion Services Team based at Sunderland Hospital

Salary: £26,370 to £29,297 per annum

Contract Type: 2 years Fixed Term

Hours: Full Time: 35 hours per week Monday to Friday

Advert closes: 22nd June 2025

We are seeking an individual who is passionate about volunteering and understands the significant impact volunteers can have in providing end-of-life care for individuals, their families, and carers. This is an exciting role within our new Hospital Companion Services Team based at Sunderland Hospital.

The successful candidate will be responsible for delivering and coordinating volunteer services, which includes managing and supervising volunteers, receiving referrals, and matching volunteers with terminally ill individuals and/or their carers. Our volunteer services encompass the Helper and Companion Service, bereavement support, and assistance for care homes, people with dementia, and vulnerable groups.

Additionally, this role involves developing strong partnerships with community groups and organisations to enhance end-of-life care for everyone in the area.

What were looking for:

• Experience of working with and managing volunteers in a health, social care or charitable sector
• Strong planning and operational service delivery skills
• An understanding of the needs of different communities, including people with protected characteristics
• Excellent communication skills
• Experience in volunteer management
• A willingness to travel across the North East
• Knowledge and experience of end of life care

What's in it for you:

• Annual leave allowance 25 days plus 8 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with childcare cost (T & C's apply)
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit Hub Discount Scheme
• Life assurance for all employees

To apply, please complete the online application, uploading your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

For more information or an informal chat please contact Gill White, Head of Operations, North-East Services 0191 2191000

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyones unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

Were committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [e-mail]

This role will be subject to receiving an enhanced DBS criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

Person Specification Qualifications Essential

• Evidence of relevant qualifications, training.

Desirable

• Training in the delivery of training and presentations

Experience Essential

• Previous experience of service delivery and coordination
• Experience in volunteer management
• Experience in delivering on agreed targets
• Experience in monitoring and evaluating service delivery

Desirable

• An understanding of health and social care
• Experience in assessing peoples support needs and how these could be met.

Person Specification Qualifications Essential

• Evidence of relevant qualifications, training.

Desirable

• Training in the delivery of training and presentations

Experience Essential

• Previous experience of service delivery and coordination
• Experience in volunteer management
• Experience in delivering on agreed targets
• Experience in monitoring and evaluating service delivery

Desirable

• An understanding of health and social care
• Experience in assessing peoples support needs and how these could be met.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Marie Curie

Address

Sunderland Royal Hospital

Sunderland

SR4 7TP

Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)

Employer details Employer name

Marie Curie

Address

Sunderland Royal Hospital

Sunderland

SR4 7TP

Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)