Volunteer Services Officer - Sunderland

Marie Curie; Newcastle upon Tyne; On-site; GBP 26,000 - 30,000; Full time

Job summary

Marie Curie is seeking a passionate Volunteer Services Officer to join the Companion Services Team at Sunderland Hospital. This role involves managing volunteers who provide vital end-of-life care and support to terminally ill individuals and their families. You will coordinate volunteer services, oversee their integration into community support, and strive to improve the quality of care for those in need. Join our dedicated team to make a profound difference in people's lives during their final days.

Benefits

25 days annual leave plus 8 public holidays

Parental/sick leave policy

Continuous Professional Development

Industry leading training programmes

Season ticket loan

Defined contribution pension schemes

Marie Curie employee benefits

Life assurance

Qualifications

• Experience managing volunteers, preferably in health or social care.
• Understanding community needs, especially of protected groups.
• Willingness to travel across the North East.

Responsibilities

• Deliver and coordinate volunteer services at Sunderland Hospital.
• Supervise volunteers and manage referrals.
• Develop partnerships to enhance end-of-life care.

Skills

Volunteer management

Communication

Planning

Operational service delivery

Community understanding

End-of-life care knowledge

Job description

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Job Description

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.

The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.

We are recruiting for a Volunteer Services Officer to join our Companion Services Team based at Sunderland Hospital

Salary: £26,370 to £29,297 per annum

Contract Type: 2 years Fixed Term

Hours: Full Time: 35 hours per week - Monday to Friday

Advert closes: 22nd June 2025

We are seeking an individual who is passionate about volunteering and understands the significant impact volunteers can have in providing end-of-life care for individuals, their families, and carers. This is an exciting role within our new Hospital Companion Services Team based at Sunderland Hospital.

The successful candidate will be responsible for delivering and coordinating volunteer services, which includes managing and supervising volunteers, receiving referrals, and matching volunteers with terminally ill individuals and/or their carers. Our volunteer services encompass the Helper and Companion Service, bereavement support, and assistance for care homes, people with dementia, and vulnerable groups.

Additionally, this role involves developing strong partnerships with community groups and organisations to enhance end-of-life care for everyone in the area.

What we're looking for:

• Experience of working with and managing volunteers in a health, social care or charitable sector
• Strong planning and operational service delivery skills
• An understanding of the needs of different communities, including people with protected characteristics
• Excellent communication skills
• Experience in volunteer management
• A willingness to travel across the North East
• Knowledge and experience of end of life care

What's in it for you:

• Annual leave allowance 25 days plus 8 public holidays (pro rata)
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Season ticket loan for travelling to and from work
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Loan schemes for bikes; computers and satellite navigation systems
• Introduce a friend scheme
• Help with childcare cost (T & C's apply)
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit Hub Discount Scheme
• Life assurance for all employees

To view the job description, please click here:

To apply, please complete the online application, uploading your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

For more information or an informal chat please contact Gill White, Head of Operations, North-East Services 0191 2191000

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [e-mail]

This role will be subject to receiving an enhanced DBS criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

About Us

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 3,500 staff and 5,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left

Everyone knows our daffodil, but it's our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.